Student Resources

For Dual Credit students needing accommodations, please read Disability Services FAQs for Dual Credit Students.

Register with DSS

STEP 1: Fill out the Accommodation Request Form. Submit the completed form and your documentation to Disability Services in person, via email to dss@twu.edu, or by fax to 940-898-3965.

STEP 2: DSS staff will contact you to set up a meeting with a DSS Coordinator on your campus.

STEP 3: Meet with a DSS Coordinator. Please be prepared to discuss your educational history, potential accommodations, and your educational goals. DSS will review your accommodation request and supporting documentation. Eligibility for services and DSS registration status will be determined during your first meeting or within 1 to 2 business days.

STEP 4: Faculty will be notified via email of your approved accommodations.

STEP 5: Contact your professors to discuss implementation of your DSS accommodations.

EACH SEMESTER: Request your accommodations by submitting your class schedule via email to dss@twu.edu or dropping it off at the DSS office.



 

Exam Accommodations

The DSS Testing Center is available to students who qualify for testing accommodations. Students must have an electronically signed testing policy agreement on file prior to first exam.

Testing Accommodations Tips

  • Students should discuss their exam accommodations with their professors at the start of the semester (i.e., notify professors of testing arrangements at DSS, extended time accommodations).
  • Students must take quizzes and exams at the same date and time scheduled in the course syllabus. Any re-scheduled exams require pre-approval from both the professor and Disability Services and may not be rescheduled during other class times.
  • Exams must be requested 5 business days prior to exam date via Test Request Form. Students may request all exams per class for the full semester with one test request entry. Students should refer to their professors and course syllabi for testing dates.
  • Should a student need to reschedule an exam, use the Test Request Form with the “Reschedule exam request” option selected. Enter information pertaining to the rescheduled exam only. After the rescheduled exam requested has been submitted, using the Test Request Cancellation Form, cancel the original exam request.
  • DSS Staff will contact student’s professors prior to exam date for exam delivery and proctoring instructions, (i.e. if students are allowed to use notes, calculators, etc.).

Day of Exam

  • Students are expected to arrive on time. Students cannot begin exam more than 15 minutes early unless prior permission is given from professor. Students more than 30 minutes late for an exam will not be able to take their exam in the DSS Testing Center and will need to contact the instructor to obtain permission reschedule for another day/time. Please note, if a student is late to an exam, the difference between the scheduled time and start time will be deducted from the total time. (For example, if the student is 20 minutes late, then they will have 20 minutes less total testing time in which to complete the exam).
  • Personal belongs are not allowed in student’s possession while testing. Personal belongs may include backpacks, purses, coats, sweatshirts, sweaters, hats, cell phones, recorders, smart devices (i.e. Apple watches, FitBits), tablets, or computers, etc.
  • Only water in a clear bottle may be taken into the testing room. No food, candy, gum, or snacks are allowed in the testing room. Exceptions are allowed for dietary accommodations.
  • Students are expected to bring their own supplies and reference materials, if permitted, on exam date, (i.e., pencils, calculators, etc.).
  • Scribes are not allowed to answer questions about the meaning of the testing material or how to state an answer on any exam. Scribes will write exactly what is said by the student.
  • Readers may not define words or phrases.
  • Once the exam begins, the student is not allowed to leave the testing area without prior permission from DSS Staff.
  • DSS staff may enter student’s testing area at any time during student’s exam period to check materials within student’s possession.
  • DSS Staff will collect student’s exam at the end of student’s testing period, and return the exam to student’s professor.

If DSS staff suspects academic dishonesty, the exam will be stopped, all materials will be collected immediately and the student will be released from the exam room. DSS Staff observations will be reported to the faculty member and the student via email notification.

 

Alternative Format Textbooks

Complete the Alternative Format Text Request as soon as possible. Once the form is submitted, the DSS office will process the request within three business days. Allow up to three weeks for receipt of the texts. Please note, the student must submit proof of purchase before the DSS office will release the alternative format text.

 

Assistive Technology

Assistive technology (AT) is an umbrella term for products that can assist people with disabilities to perform tasks more easily or independently. Students registered with DSS  can meet with their DSS coordinator to discuss what types of AT they may be eligible for and receive training on how to utilize such products to access their curriculum.

Choosing the right AT to meet the educational needs of each student can be challenging, therefore, DSS provides a range of available technologies - such as text-to-speech and speech-to-text softwares, screen readers, note-taking solutions, magnification products, to help students determine what tools will best meet their academic needs.

Below are a few of the softwares and hardwares available to DSS students:

  • Read&Write
  • Sonocent
  • Sorenson Video Phone
  • Jaws
  • ZoomText
  • CCTV
  • Assistive Listening Devices
  • Digital Recorders

Interpreters and CART

Students must have an electronically signed Interpreter and CART agreement on file prior to their first day of classes.

Students can request interpreters or CART for their courses by submitting their class schedules to dss@twu.edu and should be completed immediately following registration for classes to ensure interpreters are in place for the first day of class.

For interpreter or CART needs related to student academic programs (e.g., meeting with professors or advisors), students must give five (5) business days’ notice (Monday – Friday, not weekends) to the DSS office. If the service is requested with less than the five business-day notice, the DSS office will make a good faith effort to obtain the service, but services will not be guaranteed due to availability of interpreters or CART writers.

For interpreter or CART needs related to a campus event, please contact the department hosting the event for accommodations. DSS will work with that department to ensure services are in place.

If students experience problems in the accommodation process or delivery, please contact Disability Services for Students immediately.

 

Campus Resources

All campuses

Pioneer Center for Student Excellence is a resource on campus that helps students to find internships, provides academic coaching and advising, along with education abroad opportunities.

Write Site provides support to students, on campus and online, with their writing.

Career Connections Center supports students and alumni by assisting students with career building resources and partnerships.

Legal Services provides free legal support and advice to students.

Diversity, Inclusion and Outreach promotes diversity and inclusion on campus through programming and services.

Dining Services provides nutritional information as well as information for students with specific dietary needs.

Denton Campus

Accessible Parking addresses parking for people with disabilities.

Student Health Services provides health services and appointments to students.

Counseling and Psychological Services (CAPS) provides counseling support to students.

Science Learning Resource Center is the tutoring lab for students taking sciences courses.

CARE is the resource center for off-campus living, commuting and non-traditional (including veterans, students with children, adult learners and students who are adopted/aged out of foster care) student services.

Math Center is the tutoring lab for students taking mathematics and computer science courses.

Dallas Campus

Counseling Services provides counseling support to students.

Student Life is a resource center and oversees student government and student organizations.

Houston Campus

Counseling Center provides counseling support to students.

Health Services provides health services and appointments to students. 

Student Life  is a resource center and oversees student government and student organizations.

Page last updated 10:45 AM, August 15, 2019