Student Rights and Responsibilities

After applying and being approved for reasonable academic accommodations, you need to be aware of your rights regarding these accommodations, as well as understanding your responsibilities as a student with accommodations.


  • It is your right to have your academic adjustment letter (referred to hereafter as AA letter) sent to any and all instructors via email from Disability Services for Students (DSS). You may not need all accommodations for every class, but any professor you will need an accommodation from must receive the AA letter.
  • It is your right not to use your AA letter (or choose to have it sent to faculty) for any class during a semester. This does not affect your right to have accommodations for future semesters.
  • It is your right to request adjustments to your AA letter regarding the accommodations for which you are eligible. Additions to your AA letter must be supported by appropriate documentation.
  • It is your right to have your disability kept confidential. DSS will not share information regarding your disability with faculty, staff, parents, or other entities without written permission.
  • It is your right to have your approved accommodations provided free of charge, as mandated in the Americans with Disabilities Act. DSS will never charge you for accommodations.


  • The Student Code of Conduct is the standard of behavior expected of all TWU students, both undergraduate and graduate. It is your responsibility, as a TWU student, to comply with the TWU Student Code of Conduct. No disability excuses you from these rules and regulations; you will be held accountable for all portions of the Student Code of Conduct.
  • It is recommended and your responsibility to meet with each professor preferably during the first week of class, or within one week of receiving your AA letter, if it is during the semester, to review your AA letter. If your class is face-to-face, you should meet with your professor face-to-face (preferably in office hours). If your class is online, you should discuss accommodation implementation in an email with your professor. The AA letter becomes effective once the professor receives it. Accommodations are not retroactive.
  • It is your responsibility to report problems with professors who are not allowing accommodations to your DSS coordinator as quickly as possible.
  • Accommodations received in a face-to-face classroom may not be the same as in an online setting. Online course accommodations may be limited due to the nature of the course. It is still your responsibility to discuss accommodation implementation with your faculty member in order to understand how the accommodation will be provided.
  • It is your responsibility to request LOAs through the online system each semester that you are going to need accommodations. If you decide to add/delete approved accommodations from your LOA, you will be able to make that choice online, or speak to your DSS counselor.

Study Abroad: DSS falls under the parameters of the Americans with Disabilities Act (ADA). Please understand that the ADA does not apply overseas or outside U.S. borders. If you have questions, speak with your DSS coordinator.


Notetaking Services

If you have supplemental note-taking assistance as an accommodation, you must attend class and be attentive in order to receive supplemental notes. You do not have the right to supplemental copies of notes from a class if you miss over half the class due to tardiness, or if you were absent from the class. Power Point slides and fill-in-the-blank note packets are approved supplemental note taking accommodations. Please remember, these are supplemental notes and you are required to take your own notes. If you do not attempt to take notes, you are not eligible to receive supplemental notes.

Books/Materials in Electronic Format:

If you need textbooks or other materials converted into an electronic version, it is your responsibility to provide DSS the information about your need at least one week prior to the class start date or reading due date for individual documents. Complete the Alternative Format Text Request as soon as possible. Once the form is submitted, the DSS office will process the request within three business days. Allow up to three weeks for receipt of the texts. Please note, the student must submit proof of purchase before the DSS office will release the alternative format text.

Access Providers

To request an access provider (interpreter or transcriber) for meetings related to student academic programs (e.g., meeting with professors or advisors), you must give at least a five (5) business days’ notice (Monday – Friday, not weekends) to the Deaf/Hard of Hearing Services Coordinator using the Interpreter/CART Request form on the DSS website. Please note, if the access provider is requested with less than five business-day notice, the D/HH Coordinator will make a good faith effort to meet the request, but the services will not be guaranteed pending availability of access providers.

To request an access provider a campus event or program, please contact the hosting department for accommodations. The DSS office will work with that department to ensure access providers are in place.

You are responsible for notifying the D/HH Coordinator of any changes affecting the class such as location or dates when class will not be held. Only sending notification to the access provider will not be accepted in lieu of notifying the D/HH Coordinator.

Please notify the D/HH Coordinator whenever you will be late to class. The D/HH Coordinator will contact the access provider to notify them of your late arrival. It is not acceptable for you to call or text the access provider assigned to the classroom with last minute changes (such as arriving late or cancellation) without notifying the D/HH Coordinator.

If you are more than 20 minutes late without notification to DSS, the access provider will leave.

If class has started and the access provider has not arrived, please wait 20 minutes before contacting the D/HH Coordinator. The D/HH Coordinator will work with the access provider and the professor to retrieve the information missed.

If you are having difficulty with an access provider, work directly with the access provider to resolve issues. If difficulty persists longer than two class periods, contact the D/HH Coordinator as soon as possible for assistance.

Page last updated 10:11 AM, June 30, 2020