Living on Campus
Welcome to Housing & Dining! Much of your college education will occur outside of the classroom. To make the most of your Pioneer experience, consider living on campus with University Housing & Dining!
By living on campus, you will stay in touch with the heartbeat of TWU. You will also be centrally located near classes, libraries, dining halls, campus events and other “can’t miss” foundations of the TWU experience.
Make yourself at home on our website. If you still have questions please contact our office for assistance. We look forward to serving you.
Applications for Spring 2022 and the 2022-2023 Academic Year are now available.
Day to Day Changes
- Custodial staff will continue rigorous sanitation processes to clean and sanitize public spaces and other high traffic touchpoints.
- Hand sanitizer will be available at building entrances and throughout the building.
- Rooms on unoccupied floors will be reserved for isolation and quarantine.
- Furniture in public spaces will be limited and configured in accordance with social distancing guidelines.
- Room Change Requests will be suspended until after the University’s Census Day.
- Please pay attention to directional signage throughout the building.
- Hall gatherings and programs will be planned in accordance with risk management guidelines.
- Residents are expected to social distance in common or shared areas such as floor lounges, study rooms, lobbies, and hallways. We ask that you do not move furniture around in these common areas.
- Communal kitchen usage in residence halls is being limited to one resident at any given time.
- The visitation policy is being modified. Only one guest is permitted per resident. In residence halls, all guests have to be registered at the front desk of the community.
- Only four passengers will be allowed in an elevator at one time.
- Resident Assistants will coordinate virtual floor meetings. Details will be communicated once the students move in to their Fall assignment.
Health & Well-Being
Mental Health Services
We recognize this is a challenging time for everyone. Embedded Housing psychologist Dr. Kristina Rodriguez and Counseling and Psychological Services (CAPS) staff want to do their best to be supportive while also protecting the safety and well-being of clients and staff. The following information serves as the current plan for providing mental health services this fall semester.
Per recent recommendations from the CDC and governing organizations in the field, CAPS will primarily conduct therapy sessions via confidential video conference or phone. To inquire further about services or schedule an intake session, please call the main CAPS office at 940-898-3801.
Additionally, all group therapy and outreach events/workshops will be conducted virtually through video conference.
If you are experiencing a mental health emergency, you may call the TWU Department of Public Safety at 940-898-2911 and ask to speak to the on-call therapist, both during and after business hours. You may also utilize other crisis resources including your nearest emergency room, 911, or the following:
⦁ Text "home" to 741741
⦁ National Suicide Line: 800-784-2433
⦁ Denton County Crisis Line: 800-762-0157
⦁ Dallas Suicide Crisis Center: 214-828-1000
⦁ Fort Worth/Tarrant County Crisis Center: 817-335-3022
⦁ Grayson/Cooke/Fannin County Crisis Line: 877-277-2226
You can find updated information on our services and additional mental health resources on the CAPS website: www.twu.edu/counseling.
Illness on Campus
If you develop any symptoms related to COVID-19, stay in or return to your on campus room. Submit your information to the TWU COVID-19 Reporting Form and contact Student Health Services or your medical provider. Contact your Residence Director so that arrangements can be made for food and other necessities while you await further guidance on required isolation, as applicable.
TWU has set aside rooms that will serve as isolation rooms for residents who develop symptoms related to or are exposed to COVID-19. When the student is assigned to an isolation room, they will receive information from Housing & Dining regarding what to bring and procedures for food delivery, trash pickup, laundry, medication procurement and facilities work order requests.
The resident will be responsible for packing their own items to bring with them to the isolation space. They should pack enough personal effects (clothing, toiletries, personal electronics, educational materials, etc.) to last at least 3 weeks. The housing staff will ensure that there are linens and towels in the room and will be communicating with the student on a daily basis.
Additional guidance and protocols will be provided by the housing staff at time of isolation.
Page last updated 10:03 AM, October 1, 2021