Student Resources

Coronavirus Aid, Relief, and Economic Security (CARES) Act

As part of the Coronavirus Response and Relief Supplemental Appropriations Act 2021 (CRRSAA), the Higher Education Emergency Relief Fund II (HEERF II) provides colleges with funds to award grants for their students.

CARES Act FAQ

Health and Academic Support

Students who have been impacted by COVID-19 exposure/illness who have health concerns they would like to discuss with Student Health Services (SHS) and/or need assistance from Student Life to communicate with professors regarding missed assignments due to COVID-19 may complete the Health and Academic Support Request form. Upon submission, a staff member from SHS and/or Student Life will be in touch with you.

Health and Academic Support Request Form

Student Health Services

TWU Student Health Services is operating under normal business hours: Monday – Friday, 8 a.m. – 5 p.m. Hours and availability of certain services may be limited or change depending on staff availability during the COVID-19 response.. Appointments may be made by calling 940-898-3826 or through secure message using the TWU Patient Portal. Immunization compliance and other services are also available.

Counseling and Psychological Services

TWU Counseling and Psychological Services offers teletherapy sessions by confidential video conference or phone. Students can schedule an appointment by calling 940-898-3801. If you leave a message, be sure to provide a call back number. 

Optum’s emotional-support help line for students with anxiety or stress due to COVID-19 includes FREE 24/7 access to specially trained mental health specialists: 866-342-6892.

Student Emergency Resources

Check out the Campus Alliance for Resource Education website for a list of financial, food and medical resources available for students.

Fitness & Recreation

TWU Fit & Rec offers both in-person and online fitness opportunities for TWU students. Check out the Fit & Rec website for updated hours and programs.

Logging into Canvas

Canvas can be accessed on the TWU My Courses website. On the My Courses page, click the login button for Canvas and enter your Pioneer Portal username and password.

The Guide to Online Learning

Check out this website for helpful information on how to get started with online learning, what to expect, how to be successful in your online classes and more.

Library Services

The library provides services for face-to-face, hybrid and distance learning, including help from librarians.

Online Academic Tutoring Resources

Academic Coaching – Work collaboratively with a coach on study skills and strategies including test taking tips, note taking and time management. Schedule an academic coaching appointment online.

Write Site – Get individualized or group writing instruction. Schedule a Write site appointment online.

Science Learning Resource Lab – SLRC provides review sessions in direct support of TWU classes. Once enrolled in the Canvas collaborative space, follow the instructions to sign up for an online tutoring session.

Math & Technology Success Center – MTSC provides tutoring in direct support of instruction for TWU classes. Check out the MTSC website for more information.

Page last updated 2:59 PM, April 30, 2021