Guide to Online Learning
Attention Mobile Users: If you are viewing this website from your mobile device, additional tools and information can be found by clicking the 'In this section' above.
About the Guide
This guide is designed specifically for students in courses using Canvas and provides information to ensure your success in your online learning activities. You will find the essentials for getting started with online learning, including preparing for the semester, what to expect in the online portion of your courses, getting started with Canvas, technology requirements, and resources available to you.
Student Self-Service & Planning Registration System
To verify the delivery method of your courses (face-to-face, online or hybrid), you can access your schedule by logging into the Student Self-Service. Learn more about the Student Self-Service & Planning registration system.
Things to Do Before the Semester Starts
Access Your Course in Canvas
To access your course(s) in Canvas from the TWU Homepage click on Students (located in the top left corner), then click on My Courses. Once you are on the My Courses page, select the Log into Canvas button. You will need to enter your TWU Google username (firstname.lastname@example.org) and password.
By signing into Canvas you are agreeing to the following conditions:
You are about to connect to a secured information system. Access to this system is for official business only. Unauthorized access is prohibited. Any misuse of this information system or the data that it contains will be prosecuted to the full extent of the law.
- (A) Unauthorized use is prohibited;
- (B) Usage may be subject to security testing and monitoring;
- (C) Misuse is subject to criminal prosecution; and
- (D) Users have no expectation of privacy except as otherwise provided by applicable privacy laws.
Learn About Pioneer Portal
Pioneer Portal is the official business and communication system for TWU. Pioneer Portal can be used to:
- Accept your financial aid
- Register for your classes
- Pay your tuition
- View your official schedule
- View your final grades
- Identify your Student ID#
Know Your Deadlines
Make sure you are aware of important university dates and deadlines. Access the University Calendar for more information.
Get Your Parking Decal
For those who will be driving and parking on campus regularly, it is best to purchase your parking decal before classes begin.
For online learners, you may or may not need a parking decal. If you are coming to campus once a month, 4 times a semester, etc., you would likely purchase a Parking Day Pass. For current parking changes, visit the Parking Update page to get the latest information.
Purchase Your Books
Books can be purchased online and shipped to your home. There is a great search feature that will identify what books you need based on the courses you are taking. Visit the TWU Bookstore.
Learn Who to Contact for Technical Help
If you have problems with Canvas or other technical issues, contact the Service Desk or call 940-898-3971.
In the event you have technical issues at home with your personal computer or Internet, contact your instructor as soon as possible to agree on the best way to submit your work or access course materials.
Get Your Student ID
Your Pioneer Student ID signifies your status as an active member of the TWU community, serving as your official student identification card.
NOTE: Students taking only online courses need to email ID Services to request a Pioneer ID Card so it can be mailed to you.
Learn About Student Resources Available to You
TWU offers a variety of resources and services that will help you academically and in your personal wellbeing. If you don't find what you are looking for on the Student Resources page of this guide, you can also view the resources and services page provided by Student Life.
Review the TWU Policies and Guidelines for Distance Education
All students are responsible for knowing and adhering to TWU guidelines and policies. Review the Policies and Guidelines.
Page last updated 9:49 AM, November 2, 2023