Contact Financial Aid

Mailing Address

Texas Woman's University
Financial Aid Office
PO Box 425408
Denton, TX 76204-5408

Physical Address

Texas Woman's University
304 Administrative Drive
Denton, TX 76204

Office Hours

9 a.m. to 4 p.m.
Monday — Friday

Phone and Fax

Main: 940.898.3064
General Information: 940.898.3064
Fax: 940.898.3068

Dallas Center

TWU T. Boone Pickens Institute of Health Sciences-Dallas Center
5500 Southwestern Medical Ave., Room 1503
Dallas, TX 75235-7299
214.689.6583 fax

Houston Center

Texas Woman's University
6700 Fannin, Room 1300C
Houston, TX 77030-2897


Information requests or document requests may be made by email. Our goal is to answer your questions within two working days. Please be sure to include your Student ID Number when emailing information requests. 

You may also check your Pioneer Portal account for specific financial aid information such as financial aid amounts awarded or financial aid forms that may be outstanding.

Voice Mail

The Financial Aid Office attempts to return all voice mail messages within 48 working hours. This time frame may be greater during payment deadlines and late registration periods. All calls are returned between 8:00 a.m. and 5:00 p.m., Monday through Friday.

Walk-In Services

Our front counter staff are available to assist you Monday and Tuesday from 8:00 a.m. to 6:00 p.m. and Wednesday through Friday from 8:00 a.m. to 5:00 p.m. in the Financial Aid Office, located on the second floor of the Administration & Conference Tower (ACT) on the Denton Campus. Financial Aid staff members are also available to assist you on the Dallas and Houston Campuses, as well. Our staff members will:

  • Provide general information and advice.
  • Schedule appointments with financial aid counselors if needed
  • Assist you with the completion of application forms.

Counselor Appointments

In the event you have questions or difficulties requiring more time or expertise than can be adequately handled at the front counter, please ask to schedule an appointment with a financial aid counselor. Every effort will be made to schedule a convenient appointment time. You may schedule an appointment at the front counter or by phoning 940-898-3064.

Page last updated 8:47 AM, June 29, 2020