Technology Infrastructure
What is Technology Infrastructure?
Infrastructure is the foundation of all computing environments for Texas Women’s University. It is about designing and building technology to support every TWU student, staff, and faculty member and maintaining systems to ensure they are secure and work as designed. By doing so, the IT Infrastructure team ensures that TWU internet, servers, emails, and more function as they should for the TWU community.
Areas of Expertise
Below is a list of some of Infrastructure's core areas of expertise:
- Network and wireless infrastructure
- Server and virtualization platforms
- Enterprise storage and backup systems
- Cloud and collaboration platforms
- Email, telecommunications, and communication systems
- Data center operations
- Monitoring, patching, and system reliability
- Infrastructure security, standards, and lifecycle planning
Infrastructure Team Introductions
Director: AJ (Allen) Galatas
- Manager of Infrastructure Operations and Delivery: Bret (Bretley) Bolton
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- Platforms Technical Lead: Roger Hill
- Senior System Engineer: David Millhollon
- Senior Systems Administrator: Qian Hu
- Senior Cloud Engineer: Charles (Chuck) Woodall
- Systems Administrators: Tabitha Ingram and Julian Purgahn
- Oracle Cloud Infrastructure Administrator: Sai (Sainadh) Nimmagadda
- Systems Analyst: Enrico Willis
- Associate Director: JP (John) Williams
- Network Architect: Andrew Clemens
- Senior Network Engineer: Wallace (Wally) Campbell
- Unified Communications Engineer: Demetrius Myles
- Network Technical Lead: Vacant
- Telco Technical Lead: Michael (Mike) Parker,
- Network Engineer I: Cameron Phillips
- Network Engineer II: Collin Giesseman
Technology Infrastructure Fact Book
The Infrastructure team supports the core technology systems that keep the
university connected, operational, and resilient. Our work provides the foundation
for many of the digital services used by students, faculty, staff, and campus
partners every day.
We Support:
Campus Network Connectivity
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Wired and wireless network access across campus buildings, offices,
classrooms, residence areas, and shared spaces.
Internet and Remote Site Connectivity
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Network connections that support access between campuses, offsite locations,
cloud services, and the internet.
Servers and Systems Infrastructure
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The behind-the-scenes server platforms that support many university
applications, services, and business operations.
Data Storage and Backup Services
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Enterprise storage and backup systems that help protect university data and
support recovery when needed.
Cloud and Collaboration Platforms
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Infrastructure support for university cloud environments and collaboration
services such as Microsoft 365 and Google Workspace.
Email and Communication Infrastructure
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The technical systems that help support university email delivery, collaboration
tools, and related communication services.
Telecommunications Services
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Phone, VoIP, and related communication systems used across the university.
Data Center Operations
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The physical and technical environments that house key university technology
systems.
Monitoring, Maintenance, and Reliability
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Ongoing monitoring, patching, upgrades, and preventative maintenance to
improve performance, availability, and reliability.
Network Closets and Physical Technology Spaces
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Support for the cabling, switches, equipment, and physical infrastructure that
connect buildings and campus spaces.
Technology Lifecycle and Vendor Coordination
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Planning for equipment refresh, system upgrades, vendor support, and long-
term infrastructure sustainability.
Page last updated 9:28 AM, July 2, 2026