TWU delivers your refund with BankMobile Disbursements, a technology solution, powered by BMTX, Inc. All refunds for excess financial aid, loans, and credit balances due for dropped classes, housing deposits, or other account adjustments are sent to BankMobile Disbursements. After their first registration at TWU, new students can select their refund preference by selecting Make Refund Choice in their Pioneer Portal. ALL STUDENTS must select a refund preference to receive any university refund.

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Refunds for Financial Aid

Automatic processes will begin refunding financial aid recipients after late registration ends each term and will continue throughout the term. The Financial Aid Office will begin applying accepted, eligible awards at the start of each term. Refunds will not be available until all account charges are paid on the date that financial aid is released to the student account.

Refunds for Dropping Courses or Withdrawing

Refund dates and reimbursements for dropped courses and withdrawals are established pursuant to the Texas Education Code (TEC) 54.006, Refund or Adjustment of Tuition and Mandatory Fees for Dropped courses and Student Withdrawals. Students receiving financial aid should contact the Financial Aid Office before dropping or withdrawing since a reduction of classes may affect previously applied financial aid awards and refunds. A balance may exist if semester hours are reduced by dropping or withdrawing.

  • Dropping Courses – 100% refund for dropped course(s) thru the 12th class day of long terms and the 2nd class day of short sessions. No percentage refunds for drops after these dates. Student is still enrolled in other courses.
  • Withdrawing from Courses – Percentage based refunds as defined in Academic Calendar and under Dates. No refunds after 20th class day of long terms or 2nd class day of short sessions. Student is not enrolled in courses for the semester. Percentages are based on charges assessed--not payments received.

Page last updated 8:31 AM, March 6, 2024