TWU has contracted with BankMobile Disbursements, a third party vendor, to handle all refunds for excess financial aid, loans, and credit balances due for dropped classes, housing deposits, or other account adjustments. After their first registration at TWU, new students can select their refund method by selecting Make Refund Choice under WebAdvisor in their Pioneer Portal. ALL STUDENTS must choose a refund preference to receive any university refund.
Get more detailed info about the University refund Process [pdf]
View Texas Woman's University's contract with BankMobile, a Division of Customer Bank
Refunds for Financial Aid
Automatic processes will begin refunding financial aid recipients no earlier than ten days before a new term begins and will continue throughout the term. The Financial Aid Office will begin applying accepted aid to student accounts at this time. Refunds will not be available until all account charges are paid on the date that financial aid is disbursed to the student account. The Bursar's Office cannot give specific refund dates to students.
Refunds for Dropping Courses or Withdrawing
Refund dates and reimbursements for dropped courses and withdrawals are established pursuant to the Texas Education Code (TEC) 54.006, Refund or Adjustment of Tuition and Mandatory Fees for Dropped courses and Student Withdrawals. Students receiving financial aid should contact the Financial Aid Office before dropping or withdrawing since a reduction of classes may affect previously applied financial aid awards and refunds. A balance may exist if semester hours are reduced by dropping or withdrawing.
- Dropping Courses - 100% refund for dropped course(s) thru the 12th class day of long terms and the 2nd class day of short terms. No percentage refunds for drops after these dates. Student is still enrolled in other courses.
- Withdrawing from Courses - Percentage based refunds as defined in Academic Calendar and under Dates. No refunds after 20th class day of long terms or 2nd class day of short terms. Student is not enrolled in courses for the semester.