Parking Rules and Regulations

ADA permits are available upon validation of ADA parking credentials.

Permit prices are prorated in January and June of each year. Permits are valid from the date of purchase through August 31 of the current academic year. One (1) physical permit is provided per permit purchase regardless of the number of vehicles linked with the permit. Additional permits are available at full price.

Payroll deduction is available to regular full-time and part-time benefits eligible employees, including adjunct faculty. Payroll deduction is not available to hourly employees.

ADA variations of permits are available at the same price. See ADA and Decorated Veteran Parking for additional details.

Students withdrawing from the university before the census date may be able to get a refund. This only applies if they withdraw during the semester the permit is purchased. To request a refund, students must return the permit to the parking department.

Fall graduates not returning to the university may return the permit and request a partial refund after graduation.

Parking permits are available to current Texas Woman's University visitors, students, and employees. Parking permits are enforced Monday through Friday from 7 am to 6 pm. Permits are available for purchase online or in person at the parking department.

Visitors may purchase daily maroon permits or use ParkMobile parking zones. See Visitor Parking for additional details.

Students may purchase a Light Blue, Maroon, or Maroon Garage parking permit. Employees may purchase a Light Blue, Silver, Silver Garage, or a reserved parking permit.

ADA parking permits are available upon validation of ADA parking privileges.

Your permit is assigned to you and is not transferable to another person. You may link up to five (5) vehicles with your permit and account. Only one (1) physical permit is provided per permit purchase. Your permit MUST be displayed in the vehicle parked on campus. Vehicles displaying your permit MUST be linked with your permit.

Decal-style permits are movable and may be moved from one registered vehicle to another registered vehicle. If you are parking multiple vehicles on campus at one time, you MUST purchase multiple permits. A permit must be displayed in each vehicle parked on campus.

Vehicle information can be updated online.

Permits may not be transferred or sold to other individuals.

One (1) free 2-day temporary permit is available. This is offered each fall, spring summer to individuals with an active academic yearly permit. Additional daily permits may be purchased.

Displaying or registering a permit that belongs to another person is strictly prohibited.

Parking zones are designated by signs posted at the entrances to the lot, and where the zone changes within a lot. On-street parking is labeled at either end of the parking zone.

Displaying Permits

All permits must be displayed in a way that makes their printed information fully, completely, and clearly visible from the exterior of the vehicle. If your vehicle has a car cover, you must attach the permit to the cover. Use a weatherproof pocket or other reliable method. The permit must be visible in all weather conditions. Permits fully or partially obscured such as by a sunshade, papers, window tinting, lettering, window features, etc. will result in a citation. See below for details on displaying your specific permit type.

Printable Permits

Temporary printable parking permits must be displayed on the passenger side dashboard of the vehicle. Receipts are not valid temporary permits.

Decal Permits

For decal-type permits, completely remove the protective cover and adhere it to the lower passenger side windshield of the vehicle. It must be fully affixed to the inside of the front windshield. Taping, or affixing the permit with unauthorized materials will result in a citation. Permits that are partially or fully obscured will result in a citation.

Hangtags / Placard Permits

Placard-type permits must be displayed from the rearview mirror stem with the printed information facing forward of the vehicle. If you are unable to display from the rearview mirror stem then display on the passenger side dashboard with the printed information facing up.

Motorcycle and Open Air Vehicles

Motorcycle specific permits are not available. Motorcycles must display a TWU parking permit in a secure holder that is clearly visible. Motorcycles with a valid TWU parking permit may park in any area designated specifically for motorcycle parking. Motorcycles displaying a valid parking permit can park in any zone that corresponds to the permit type.

A person must meet two requirements to use an ADA parking space on campus. First they must own and display a state-issued ADA license plate or placard. Second, they must obtain a valid TWU ADA parking permit. To obtain a TWU ADA parking permit please visit or call the parking department and:

• If using a hangtag or placard, present either the original, photocopy, or picture of your placard for validation.
• If using a license plate, including a specialty plate (e.g. Disabled Veterans) present a copy of the tax receipt.

ADA Accessible Parking for Visitors

Designated ADA accessible parking spaces are for the exclusive use of vehicles displaying state-issued disabled placards or license plates. A valid TWU visitor parking permit is also required. If ADA parking is not available, or if special arrangements are needed, please call the parking department at 940.898.2925.

ParkMobile parking zones are located at Brackenridge Hall, Oakland Cafe, Oakland Complex (top floor), ACT, Lowry, and Parliament in Denton; and next to the parking garage and the top floor of the parking garage in Dallas. A map is available indicating current locations.

ParkMobile zones offer paid parking Monday through Friday 7 am through 6 pm. Free parking is offered in ParkMobile lots outside these times.

In addition to ParkMobile payments, garage permits are honored on the top floor of the Denton garage. Maroon and Silver permits are honored in addition to ParkMobile payments on the top floor of the Dallas garage. Permits are not honored in ParkMobile zones of Brackenridge Hall, Oakland Cafe, ACT, and Lowry.

How To Use ParkMobile - 30 from ParkMobile on Vimeo.

Step 1: Download the App

• Download the ParkMobile app in the App Store or Google Play or
• Visit the ParkMobile site
• If you already have a ParkMobile account, check to ensure your profile is up-to-date

Step 2: Add vehicle & payment information

• Add your license plate number
  • You can add up to 5 license plates to your profile
• Most major credit cards, PayPal and Apple Pay are accepted

Step 3: Park & select your parking zone

• After you park, enter your zone number by referring to nearby signage or using the map within the ParkMobile app or website
• You can save "favorite" and recently used parking zones
• Select the duration of time you would like to park.

Promotional Codes

Department can provide promotional codes to visitors. These codes pay for parking in ParkMobile lots. Please contact the parking department at parking@twu.edu or 940.898.2925 if your department is interested. We can create single-use, event specific, or longer-term promotional codes. We'll charge your department monthly for the actual use of your assigned code.

Visitors are defined as persons not affiliated with Texas Woman’s University. Current students and employees are not defined as visitors.

Non-sponsored visitors may use our ParkMobile zones or visit the parking department to purchase a daily maroon permit.

Department Sponsored

Departments may sponsor daily maroon permits for visitors. These visitors must have legitimate business or academic purposes. Departments must contact the parking department at parking@twu.edu or 940.898.2925 to make the request. Please provide two business days' notice. Anyone who would like department sponsored parking should reach out to the department they are visiting to have the department arrange parking for them.

The parking department can email a permit to provide your visitor beforehand. This permit must be displayed face-up on the dashboard on the passenger side. See Promotional Codes for payment of your visitor parking in ParkMobile zones.

Clinic Spaces

Clinic patients may park in the clinic spaces during their appointments. Students and employees are not allowed to park in clinic spaces Monday through Friday, 7 am to 6 pm. These spaces require a permit issued from the treating clinic. Clinic visitors receiving a citation in a clinic space should bring the permit and citation to the parking department.

Resident Hall Visitors

Permits can be requested for guests visiting dorms in advance. Visitor permits are required Monday through Friday 7 am to 6 pm.

The resident and visitor must come to the parking office with the visitor’s vehicle information and present valid photo IDs. A housing guest may receive up to two (2) overnight parking passes per week.

Event parking is defined as when you are expecting 20 or more visitors. Event planners expecting 20 to 99 people must arrange parking for their activity. This requires contacting the parking department directly. Planners must provide at least two weeks' notice before the event date. The department can be reached at parking@twu.edu or 940.898.2925

Event Rates Daily

Surface Lots

*discounted rate for Friday events.

Garage Lots

*discounted rate for Friday events

Event Rates Weekly

Surface Lots

Garage Lots

Blocking Spaces / Lots

Any blocking, barricading, or reserving of parking spaces or lots must be arranged with the parking department. Any instrument blocking a space, lot, or portion thereof not previously coordinated with the parking department will be removed.

Promptly report lost, stolen, or damaged permits to the parking department. Vehicles displaying a permit that is reported lost or stolen will be impounded. The owner of the permit is responsible for citations issued to the permit up to the date of reporting. Immediately return any permit reported lost or stolen that has been found.

Permits that are dirty can be washed with a small amount of mild soap and water. After drying they should become sticky again.

Citations can be paid online or in person at the parking department. Questions regarding citations can be directed to the parking department (parking@twu.edu)

Paying a citation on a vehicle will link the vehicle to you, and you may be responsible for any citations issued to that vehicle.

You have ten (10) calendar days from the date of the citation to pay it. After the 10th calendar day, the citation is considered late and an additional one-time fee of $20 is added to the citation. 

Vehicles may receive a parking citation each calendar day they are in violation. This can happen even if the vehicle has not moved. A previous citation does not prevent a new citation from being issued. Vehicles may be issued more than one citation in a day if they are committing multiple violations or if moved.

Persons with a citation may not purchase a parking permit until the citation has been resolved.

Appealing Citations

You may appeal your citation online within ten (10) calendar days if you believe you received a citation in error. Questions regarding the appeal process can be directed to the Parking Department (parking@twu.edu).

• After ten (10) calendar days, you forfeit your ability to appeal the citation
• Late fees are not applied to your citation while it is on appeal
• If your appeal is denied you must pay your citation promptly, a late fee is applied 14 calendar days after the verdict is made
• Paid citations are not appealable
• Vehicles in violation will continue to accumulate citations, even while a citation is on appeal

The parking appeals board, composed of employees not employed by the Parking or Police departments, will review appeals. The committee is tasked with reviewing submitted appeals, and related parking citations, and providing the parking department with a verdict of warning, approval, or denial. The parking office applies the results as given by the board.

If within ten (10) calendar days of the written appeal verdict, you would like to further pursue appealing you may make a personal appeal. During a personal appeal, you will appear before the parking appeals board. You will provide your reasons for asking for an appeal. You will have an opportunity to provide additional supporting evidence or proof. After your pleas, the members of the board present will vote on approving, denying, or reducing your citation to a warning. No further appeal requests may be made after a personal appeal. You must appear at your assigned date and time. If you fail to appear, you will forfeit the personal appeal. The original written appeal result will then stand.

The decision of the appeals board is final. Impoundment and booting fees are not appealable.

Appeals are not granted for the following grounds:

• Lack of knowledge of the rules or regulations
• In violation for a short time
• Late for a class or meeting
• Lack of funds to pay the fine
• Lack of parking spaces
• Failure to notice or understand signage
• Other vehicles nearby were in violation without citations
• Weather conditions
• Never received the citation
• Someone borrowed the vehicle
• Not receiving a prior warning

Booting, and Towing

To keep parking fair and accessible for the TWU community, all vehicles parked on campus must comply with Texas state law and TWU parking regulations. Vehicles must display valid state registration and license plates.

If your vehicle breaks down on campus, you must notify the Parking Office immediately at 940.898.2925 to make special arrangements. Unreported broken-down vehicles may be ticketed, booted, or towed.

Abandoned Vehicles

Vehicles left parked on campus for more than 30 consecutive days without moving may be classified as abandoned. The Parking Office will attempt to contact the registered owner. Unverified abandoned vehicles are subject to immediate towing at the owner’s expense.

Reasons Your Vehicle May Be Booted or Towed

TWU Parking Services may boot (immobilize) or tow a vehicle for any of the following violations:

• Having 3 or more overdue citations
• Parking in reserved spaces without authorization
• Occupying more than one space (parking outside marked lines)
• Parking in prohibited zones (fire lanes, grass, intersections, state-vehicle spots, or no-parking zones)
• Parking in accessible (ADA) spaces without valid, visible credentials
• Displaying a fake, altered, copied, lost, or stolen permit
• Missing a valid state-issued license plate or current registration sticker
• Leaving an unreported inoperable vehicle on campus
• Parking in lots closed for special events
• Any other lawful reason

Note: Texas Woman’s University is not responsible for damage occurring during vehicle impoundment, relocation, or storage.

How to Remove a Boot from Your Vehicle

Once a boot is applied, your vehicle cannot be moved until all unpaid tickets, late fees, and boot fees are settled in full.

Step 1: Pay Your Balance

You can pay 24/7 online or over the phone.

• Online: Visit twu.mybootinfo.com
• Phone: Call 940.229.6265
• In Person: Visit Brackenridge Hall, Suite 100 (402 Administration Dr.) Monday–Friday, 7:00 AM – 4:45 PM.

Step 2: Unlock and Remove the Boot

TWU uses Self-Release SmartBoots. Once payment is complete, you will receive an unlocking code to remove the boot yourself in just a few minutes.

If you are unable or prefer not to remove the boot yourself, you can request an assisted release Monday – Friday (7:00 AM – 4:45 PM) at 940.898.2925.

Step 3: Return the Boot Within 24 Hours

You must return the boot within 24 hours of payment to avoid extra fees.

• Drop-off Location: Oakland Complex Garage (1201 Oakland St., Denton, TX 76201)  1st floor, inside the garage near the main building entrance doors.
• Approaching the Oakland Garage Building
  
• Driveway of Oakland Garage entrance
  
• Entrance to the Oakland Garage
  
  
• Standing Inside Entrance of Oakland Garage
  
  
• Boot Return Bin Location
  
  

Booting & Equipment Fees

Vehicle Towing Information

Booted vehicles must be resolved within 48 hours. If all fees are not settled within 48 hours, the vehicle will be towed off campus. High-risk violations (such as blocking fire lanes, unauthorized ADA parking, or previous unlawful boot removals) may be towed immediately.

If your vehicle is towed, you are responsible for paying all tow and storage fees directly to the towing company in addition to citations and other applicable fees before the vehicle will be released.

• Towing Company: Pro-Tow
• Address: 8545 W. University Dr., Denton, TX 76207
• Phone: 972.219.7090 (Available 24/7)

For general parking assistance, contact TWU Parking Services at 940.898.2925.