Support and Resources

If you need assistance using Canvas or related technology:

• Use the Help menu within Canvas for 24/7 support 
• Use the Ask Oakley chatbot located on the My Courses website
• Contact the TWU Technology Service Desk For assistance with login issues, multi-factor authentication, email, or other technical concerns.

If you experience a technical issue during a course activity, contact your instructor as soon as possible and reach out for support

TWU provides several services to support your academic success throughout the semester.

Available services may include:

• Tutoring in a variety of subject areas (writing, science, math, psychology)
• Academic advising and degree planning 
• Study strategies and academic skill development 

These resources are designed to help you stay on track, improve your performance, and build confidence in your coursework. Students are encouraged to use these services early and often.

Once you are registered for courses, you have access to a wide range of TWU Library services and resources.

Library resources include:

• Research databases and academic journals 
• E-books and digital course materials 
• Research guides and tutorials 
• Ask-A-Librarian assistance for research support 

Library services are available online, making it easy to access academic resources from anywhere.

Students who need academic accommodations should contact the Office of Disability Services for Students (DSS).

DSS can:

• Coordinate accommodations based on documented needs 
• Assist with access to course materials 
• Work with instructors to ensure equal access to learning activities 

Students are encouraged to request accommodations as early as possible to ensure timely support.