Student Life Dallas
COVID-19 Internet Access Resources
With our transition to online, many students have questions about access and connectivity. The FCC runs Lifeline, a grant program designed to help make communications services more affordable for low-income consumers.
Additionally, the FCC has recently made an agreement with providers stating late fees will be waived and service will not be terminated for lack of payment. https://docs.fcc.gov/public/attachments/DOC-363033A1.pdf Additionally, several providers are offering additional options. To assist you, a few options are listed below:
- Charter will offer free Spectrum broadband and Wi-Fi access for 60 days to households with K-12 and/or college students who do not already have a Spectrum broadband subscription and at any service level up to 100 Mbps. To enroll call 1-844-488-8395. Installation fees will be waived for new student households. https://corporate.charter.com/newsroom/charter-to-offer-free-access-to-spectrum-broadband-and-wifi-for-60-days-for-new-K12-and-college-student-households-and-more
- AT&T COVID-19 response offers open hot-spots, unlimited data to existing customers, and $10/month plans to families needing a data plan. https://about.att.com/pages/COVID-19.html
- Verizon has no special offers but is following the FCC agreement. https://www.verizon.com/about/news/our-response-coronavirus
- Sprint follows FCC agreement, provides unlimited data to existing customers, and, starting Tuesday, 3/17/2020, will allow all handsets to enable hot-spots for 60 days at no extra charge. https://newsroom.sprint.com/covid-19-updates-sprint-responds.htm
- T-Mobile follows FCC agreement, plus unlimited data to existing customers, and will soon allow all handsets to enable hot-spots for 60 days at no extra charge. https://www.t-mobile.com/news/t-mobile-update-on-covid-19-response
- Cricket is automatically waiving the reactivation fee and the fee that applies to service payments. https://www.cricketwireless.com/support/fraud-and-safety/covid-19.html
- Comcast is offering 60 days of free Internet access for low income families. https://www.internetessentials.com/covid19
Additional resources to help you get connected:
- U.S. Providers Offer Free Wi-Fi for 60 Days
- Carriers Suspend Internet Data Caps during Coronavirus
- Internet Providers Pledge to “Keep Americans Connected” during the COVID-19 Crisis
- Broadband, Wireless Industries Pledge to Keep a ‘Social Distancing’ Nation Connected
- AT&T Suspends Broadband Data Caps During Coronavirus Crisis
- Verizon’s Networks Stand Ready for Increases in Data Traffic
- Comcast Announces Comprehensive COVID-19 Response to Help Keep Americans Connected to the Internet
- Got Slow Speeds or No Internet Connection at all? These Tips Can Help you Improve your Connection.
The Office of Student Life at TWU T. Boone Pickens Institute for Health Sciences, Dallas Center helps students persist to completion of their intended academic pursuits as well as become citizens aware of inequities within their local communities.
TWU Dallas Student Life staff cultivate and leverage relationships with students, faculty, academic departments, student service departments, and community agencies. TWU Dallas Student Life staff enhance academic healthcare preparation through:
- Leadership and cultural programs
- Transition services
- Campus traditions
- Advocacy for student experiences beyond the classroom
In order to inspire excellence and a pioneering spirit, TWU Dallas Student Life staff value student success, citizenship, collaborative relationships and sustainable programs and services.
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Page last updated 9:46 AM, March 27, 2020