Contact ISSS

TWU Old Main Building exterior with sign

The ISSS office is located in Old Main, Suite 113 (Administrative offices) and Suite 112 (Student Support). We are open Monday – Friday, from 8am – 5pm.

To ensure that a staff member is available, students should email their DSO to request an appointment or use their individual Microsoft Office Bookings link found below. F-1 Visa holding students should access the TWU academic calendar regularly to stay aware of office/university closures and anticipate submission/review timelines for all I-20 update requests.

Gregoria Zamora, Ed.D.

Director/PDSO
940-898-2196
gzamora3@twu.edu
Old Main Building, Rm 113C

CPT, Concurrent enrollment, online class questions, reduced course loads, reinstatement for current students, transferring out of TWU, termination of F1 record, adding dependents, social security letters, and travel endorsements.

Book an appointment with Dr. Zamora

Valerie Borgfield

Assistant Director/Denton & Dallas DSO
940-898-2237
vborgfield@twu.edu
Old Main Building, Rm 112A

OPT, STEM OPT extension, acceptance process, initial and transfer I-20 requests, pre-arrival information, change of status, change of education level, change of major, program extension requests, letters of verification, Good Neighbor and TPEG scholarship information.

Book an appointment with Valerie

Page last updated 1:10 PM, May 8, 2026