Current Students
International Student Portal
Through use of the International Student Portal, students can submit almost any request to be processed regarding their academic and F1 Visa requirements.
Please be aware that all student requests must be made through the international portal; they cannot be emailed to the ISSS office staff.
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If you have questions prior to making a request in the international portal, or after you have made your request through the international portal, please follow the general guidelines below for who to contact regarding your submitted request.

Gregoria Zamora, Ed.D.
Director/PDSO
gzamora3@twu.edu
940-898-2196
Old Main Building, Rm 113C
CPT, Concurrent enrollment, online class questions, reduced course loads, reinstatement for current students, transferring out of TWU, termination of F1 record, adding dependents, and travel endorsements.

Valerie Borgfield
Assistant Director/Denton & Dallas DSO
vborgfield@twu.edu
940-898-2237
Old Main Building, Rm 112A
OPT, STEM OPT extension, acceptance process, initial and transfer I-20 requests, pre-arrival information, change of status, change of education level, change of major, program extension requests, Good Neighbor and TPEG scholarship information.
Scholarship information
TWU supports various scholarship opportunities specifically intended for international students. Initial students are eligible for merit-based scholarships for the first year of study. They are not eligible for need-based scholarships.
Explore scholarship opportunities
Events and programs
The International Student and Scholar Services office provides opportunities for international students, studying on an F1 Visa, to interact with each other and other international and domestic students on campus.
Student resources
While campus resources at TWU are abundant, here are some of the offices that support our TWU students.
Wellbeing and support services
Campus Alliance for Resource Education
(940) 898-2789
The Campus Alliance for Resource Education (CARE) office is all about providing resources for students with needs such as food insecurity, child care, emergency resources, scholarship programs, and transportation resources.
Counseling and Psychological Services (CAPS)
- Denton CAPS, (940) 898-3801,
- Houston CAPS, (713) 794-2059
- Dallas CAPS, (214) 689-6655
Counseling and Psychological Services (CAPS) provides mental health services to enrolled students on all three TWU campuses. Their mission is to support the development of the whole person by fostering student resiliency, emotional wellbeing, interpersonal effectiveness, and academic success.
Disability Services for Students
(940) 898-3835
Disability Services for Students (DSS) works with all people of the TWU community: faculty, staff, students, and guests, to provide accessibility and accommodations to TWU students that need it and to educate the overall TWU community on disability inclusion. They provide accommodations for both faculty and staff, everything from assistance for exams to campus resources. DSS also assists with having service animals on campus and provides a guide to doing so here: Guide to Animals on Campus
Student Health Services
(940) 898-3826
Student Health Services provides many health resources and services for students such as telehealth appointments, mental health resources, an on-campus medical staff, health promotion for presentations regarding student health, and resources for emergencies/after hours sites. For more information, see the SHS website.
Academic & career services
Academic Testing Services
(940) 898-2961
The testing center offers proctored tests to students and members of the community who are wanting to take the CLEP, TSI, and Pearson VUE exams. If you need to take one of these tests, call the center or send an email to them to schedule an appointment.
Career Connections Center
(940) 898-2950
The Career Connections Center provides students with many career preparedness resources such as one-on-one consultations with their career consultants, resume and cover letter prep, dress prep for job interviews, self-assessments to see your individual values as it relates to your career, career fairs, mock interviews, and other events to help you with anything you need to take the next step in your professional career!
As international students are looking for CPT or OPT opportunities, you can work with a Career Connections consultant to help you with the skills listed above. However, Career Connections is not a job placement office, nor do they have all of the information needed to answer questions about F1 student employment regulations. Please reach out to the ISSS office with questions.
Pioneer Center for Student Excellence
- Denton (940) 898-3755
- Dallas (214) 689-6687
- Houston (713) 794-2031
The Pioneer Center for Student Excellence provides resources and services to students on all three TWU campuses. These include academic coaching, academic advising, internships, experiential learning opportunities, dissertation boot camp, three-minute thesis programs for master and doctoral students, TRiO student support services, the McNair Scholars program, and the Promise Summer Bridge program. Regardless of major and degree program, the Pioneer Center is here to assist all students.
Tutoring centers
Dr. Don Edwards Mathematics and Technology Success Center
(940) 898-2169
The Mathematics and Technology Center is a tutoring center offered to students who are enrolled in math, technology, and statistics courses. They provide both group and individual tutoring and are both in-person and virtual. Their mission is to help students in these courses help reach their academic goals. For more information on their specific hours and tutors, please visit the website or contact Paul Ingram, the tutoring coordinator at pingram@twu.edu.
Science Learning Resource Center
(940) 898-2553
The SLRC assists students with science courses by giving them access to tutoring, textbooks, microscopes, a printer, and more resources to help with success in understanding their homework. Students are able to sign up for group tutoring sessions online.
The Write Site
(940) 898-2341
The Write Site is a tutoring center that provides both one-on-one and group writing tutoring. They can help students with any part of the writing process both in-person and online through Online Writing Lab (OWL). Registration and appointment instructions may be found on their website.
Page last updated 8:40 AM, March 10, 2025