Amazon Prime Business

To improve the purchasing process through amazon.com, Procurement Services has established a centralized Amazon Business Prime account for all TWU PCard cardholders. Upon registration, cardholders/reconcilers can now make purchases from the University’s Amazon Business Prime account for miscellaneous purchases of items not available from TWU’s preferred contract suppliers.

Through this central Amazon Business Prime account, cardholders/reconcilers have immediate access to:

Free shipping on all Amazon Prime-eligible items at no extra cost (no individual prime account needed).
Automatic sales tax exemption on exemption-eligible items sold by amazon.com LLC and accepting resellers.
Business pricing and quantity discounts on millions of items, and
Access to a dedicated Amazon Business Prime customer service team at 866-486-2360.

The TWU Amazon Business Prime account is limited to those individuals approved to use a PCard for the purchase of goods/services on behalf of the University. The Amazon Business Prime account is for business purposes only. No personal purchases are to be made through this account. All orders must be charged to a TWU PCard number. Orders must also be shipped to a TWU address (some exceptions may apply with written pre-approval by the CCSA).

Additionally, it is expected that Amazon Business Prime will be utilized only when sourcing miscellaneous items that cannot be obtained through TWU’s preferred contract suppliers. For items such as office supplies, computers, computer peripherals, course materials, lab supplies, etc., please continue to use TWU’s network of preferred contract suppliers as the first stop for acquiring supplies and resources.

NOTE: Per Executive Order GA-48, TWU may not buy products from a seller located in or controlled by a restricted country. The restricted countries include China, Cuba, Iran, North Korea, Russia, or Venezuela.

You may purchase a product manufactured in a restricted country only if the seller/vendor is not located in or controlled by one of those restricted countries.

Example:

A product made in China but sold by a U.S. based supplier → Allowed
A product sold directly by a China based Amazon seller → Not Allowed

Cardholders are responsible for reviewing the Seller information before making a purchase in Amazon. For questions regarding this, please submit a Credit Card Services Ticket.

How to Become a University Amazon Business Prime Account Participant

Initial Requirements for PCardholders

● Prior to registering for the TWU Amazon Business Prime account, PCardholders are required to:

Use their TWU email addresses for the TWU Amazon Business Prime account. It is important to maintain a separate account for personal purchases and not use an Amazon account established with a TWU email address for personal purchases.
Amazon uses Google single sign-on, so no password is required.
Transfer personal Amazon accounts associated with TWU email addresses to personal email addresses (e.g., Gmail or Yahoo accounts) before participants respond to the invitation to join TWU Amazon Business Prime account.

● Cardholders/reconcilers should contact the Amazon Business Prime Customer Service Team at 866-486-2360 if:

You have more than one Amazon account,
You already uploaded exemption information or created a business account on behalf of the University, or
You experience issues with creating your new Amazon Business Prime Account.

Process for PCardholders

● At their TWU email address, cardholders/reconcilers will receive an invitation from Amazon Business Prime to join TWU's Amazon Business Prime account. Cardholders/reconcilers must fulfill the initial requirements previously mentioned prior to accepting the invitation.

● Cardholders/reconcilers authorized to use TWU's Amazon Business Prime account are required to:

Accept the invitation sent directly from Amazon Business Prime.
Utilize their PCard for Amazon Business Prime purchases made on behalf of TWU. No other payment methods are permitted for Amazon Business Prime purchases.

Amazon Shipping Information

FREE Two-Day Shipping is available on all eligible orders. The qualified items are either Prime items or items shipped and sold by amazon.com LLC.

Amazon FAQ

Please refer to Amazon’s Business Prime FAQ available here.

Page last updated 8:39 AM, March 5, 2026