Concur Cloud for Public Sector (CCPS)
Due to TX-RAMP compliance standards, TWU is transitioning to Concur Cloud for Public Sector (CCPS) in November. The major updates are security enhancements not visible to users; however, some updates are being implemented to enhance the TWU employee experience in Concur, including:
• The travel allowance feature
• Additional fields for certain expense types to help auditing teams; and
• More options for Card Requests.
What does this mean for TWU faculty and staff?
- There will be a transition period when Concur will not be available to access (prior Blackout Period). CCPS is now live!
- Concur user experience, including login information and process, will be the same.
- The data in the current version of Concur will not be transferred to CCPS.
- Once all expense reports are approved out of the current version of Concur, TWU employees will not be able to access the current version of Concur. Historical data will not be available in CCPS.
CCPS IS LIVE!
We are excited to announce that CCPS is now live! Please follow the How to Login to Concur CCPS instructions to access CCPS. Please review your CCPS account to make sure the information is accurate. The following transactions are available in CCPS:
- TWU Travel Card expenses posted on 10/18 or after.
- PCard Statements dated 10/04-11/03 and after.
- Please note the first U.S. Bank PCard Statement will be named "TWU PCard 06/04-12/03". This report will be open to submit on 12/06.
Please follow the Updating Your Concur CCPS Profile Information instructions to update your CCPS profile with information that could not be transferred to CCPS from the prior version of Concur.
If you notice any issues with your account, please submit a Credit Card Services Ticket with a full description of the issue.
USING CCPS:
- You are now able to book travel through Collegiate Travel Planners, reconcile expenses, and submit requests and expense reports.
Training
Join us for an information session on the updates in CCPS! We will review logging in, updating your Profile Settings, and show a demo of new features. These 90-minute sessions will also allow time for questions at the end. If you were not able to attend one of the sessions hosted the week of 11/10, additional opportunities will be announced.
The presentation shown in the session is available: CCPS Information Sessions PowerPoint
CCPS How To Guides
Please see below for several "How To" guides that have been updated with CCPS information!
Credit Card Services
- How to Request an Individual PCard or Travel Card
- How to Request a Department PCard
- How to Request a Reconciler Change for Department PCards
- How to Request a Credit Limit Increase or Decrease
- How to Request to Suspend/Reinstate/Cancel a Card
- How to Create a Name Change Request
- How to Request a Purchase Exception Request & Temporary MCC Access
Travel
Travel Expense Reports
Please review the information below for important information regarding travel expense reports in CCPS.
How To: Travel Request in Legacy Concur, Expense Report in CCPS
Travel Request in Legacy Concur
- If you had an approved travel request in Legacy Concur, but there are expenses from the same trip in CCPS, you will need to complete an expense report in CCPS.
- You do not need to complete a separate travel request in CCPS.
- You should create a travel expense report in CCPS. CCPS will allow you to submit the expense report without a linked travel request for now.
- Please add the following comment in your expense report: "The approved travel request for this expense report is in Legacy Concur. This report is being submitted without a linked travel request due to the transition to CCPS."
- Full instructions linked above!
No Travel Request in Legacy Concur
- If you did not have an approved travel request in Legacy Concur, you will be required to submit a travel request in CCPS before you may do your expense report.
If you need assistance with this, please submit a Credit Card Services Ticket.
Legacy Concur
The prior version of Concur will be called Legacy Concur. If you have outstanding expense reports or approvals in Legacy Concur, those will need to be addressed in Legacy Concur. We will provide guidance and instructions for how to address these reports in email directly to those with outstanding reports or approvals.
Please follow the How to Login to Legacy Concur instructions to access Legacy Concur. Please note this access is temporary and access to Legacy Concur will eventually be discontinued.
Page last updated 1:54 PM, December 4, 2025