Pioneer Alert

Texas Woman’s University Police Department uses a variety of methods to alert students, faculty, and staff in case of a significant emergency on a campus. In case of an emergency the Pioneer Alert system can deliver emergency messages from the police to an affected campus by the following methods:

• Campus computer
• Text message
• Personal email
• Personal telephone

To receive notification by text message, personal telephone, or personal email you must register your information into a secure database by going here. The information entered is secure and will never be used for any reason other than emergency alert notification.

Notice: The Pioneer Alert system is tested three times per calendar year. It is tested once during the spring semester, once during the first summer semester, and once during the fall semester. We are excited to announce we have just tested and implemented a new mass notification system called Alertus which works with our existing Blackboard Connect alert system. The new system is comprised of two alert buttons which will send out pre-scripted Pioneer Alert messages if there is an active assailant or a tornado warning involving the Denton campus. The newly implemented system will allow messages to be sent out immediately when pressed, which gives people more time to react in these emergency situations. Dispatchers will then follow up any messages with additional information as the situation changes by sending out supplemental Pioneer Alerts. As always, you can review the TWU Emergency Guidebook or find more information about emergency response, preparedness, or evacuation topics by visiting www.twu.edu/emergency.

Information for Students, Faculty, Staff, and Parents

• Pioneer Alert notifies students, faculty, and staff on individual campuses with immediate emergency information by the following three methods:
  • Campus computer
  • Text message
  • Personal email
  • Personal telephone 
• To receive emergency notifications students, faculty and staff must register their information in the system here.

Remove my number please

If you’re a student, faculty, or staff member please update your contact information. There is an option to opt-out from receiving alerts.

Frequently Asked Questions

1. When will the alert system be used?
   Pioneer Alert is used only during critical situations including:
   • Severe weather alerts such as tornado or hurricane warnings affecting a campus
   • Campus closings due to inclement weather
   • Health and public safety emergencies
   • Information when incident is resolved
2. What will happen when a campus closes?
   When a decision is made to close a campus, TWU will notify you by:
   • Pioneer Alert
   • Informing news media (for inclement weather)
   • Posting a message to the university web site
3. How often is the alert system tested?
   Pioneer Alert is tested once each month.
4. How do I update my information in the Pioneer Alert system?
   You should keep your information updated as soon as it changes here.
5. How do I remove my information from the Pioneer Alert?
   
   • The student (or previous student) will need to log into Pioneer Alert and update the contact information or opt-out. If the student has forgotten their password or needs assistance logging into portal they can contact the service desk.
   • If you’re a previous employee your information should have been removed automatically upon departure from the university but please contact HR if there’s an issue.