Clinic Assistants: These individuals often are the first contact a client has with the clinic, as they answer the telephone, return messages, and take a brief telephone intake with potential clients. These individuals also are responsible for sending out the Client Intake Form via email to the client, assigning parking passes, and collecting therapy fees. They do many tasks for clients and therapists and are, typically, students at TWU.
Student Therapists: Master's students from Counseling and Development and master’s or doctoral students from Family Therapy provide therapy in the TWU Counseling and Family Therapy Clinic. Many of the doctoral Family Therapy students are already licensed as either an LPC or an LMFT.
Managers: The day-to-day operation of the clinic is the responsibility of the students who work as managers. These managers provide oversight to the student therapists and assist the therapists and the staff in performing their tasks. Managers assign clients and help solve problems that come up in an organization that “employs” 24 students and serves more than 60 clients.
Supervisors: Clinical faculty in both Family Therapy and Counseling and Development are licensed by the State of Texas. Many supervisors provide live supervision, and all supervisors meet with their students on a weekly or bi-weekly basis to discuss clients. As a training facility, an audio and/or video recording is done on every session after each client has been fully informed of this procedure and has signed a release form so that the therapist can record the session.
Director: This licensed clinical faculty member is responsible for the overall management of the clinic, which is considered a community clinic offering services throughout the Denton area. One responsibility of the director is supervision of clinic staff and planning and implementing new programs in the clinic.