Appointments & Fees

Intake Process

To set up your first appointment, call the Counseling & Family Therapy Clinic at 940-898-2600. If you call outside our business hours, please leave a message and a member of our staff will call you back to set up your appointment.

The initial intake procedure includes a screening process to determine if we are able to accommodate your needs as a client. Those who cannot be optimally served by our clinic will be referred to another suitable clinic in the area.

After completing the preliminary intake assessment, you will receive instructions on your first appointment and you will be required to complete additional paperwork and assessments online prior to the appointment.

We also require the following documentation:

  • Proof of income (to determine the appropriate fee for services)
  • Government issued ID
  • Custody or guardianship documents (if applicable). 

After completing paperwork, you will meet with a student therapist for the initial intake. During this meeting, the student therapist will ask questions about your history and background. If the intake is for a minor under the age of 13, the parent or guardian must be present.

Good Faith Estimate Notice and No Surprises Act

Notice to clients and prospective clients:

Under the law, health care providers are required to give clients who do not have, or are not using, insurance an estimate of the expected charges for medical services, including psychotherapy services. You have the right to receive a Good Faith Estimate (GFE) for the total expected cost of any non-emergency healthcare services, including psychotherapy services. You can ask your healthcare provider, and any other provider, for a Good Faith Estimate before you schedule a service, or at any time during treatment. If you receive a bill $400 more than your Good Faith Estimate, you can dispute the bill. Make sure to save a copy or picture of your Good Faith Estimate.

For questions or more information about your right to a Good Faith Estimate, or how to dispute a bill, see your Estimate, or visit


Finances should not be an insurmountable barrier to mental healthcare. We offer a sliding scale for affordability.

Fees are assessed by income and range from $10.00 to $70.00 per session. Clients are required to submit proof of income. We do not accept insurance. Payments are expected the same day of services, and we accept credit or debit cards only (no cash or checks).

We charge a no-show fee in the full amount of the session if a client no-shows or cancels less than 24 hours in advance. We also charge a $30.00 fee if a credit or debit card fails to charge the day of services.

Page last updated 4:18 PM, October 9, 2023