Counseling and Family Therapy Clinic
We are committed to your wellness. We are concerned about the health, safety, and wellbeing of all clients and the community we serve. We serve a diverse population of clients of all ages, genders, abilities, races, sexual orientations, relationship statuses, and socio-economic statuses. Some in our population are immunocompromised, have co-occurring disorders, or are ineligible for vaccinations.
As a result of COVID-19, we have taken measures to ensure that you remain safe, reduce the spread of COVID-19, and do not unnecessarily overwhelm medical facilities. The Counseling and Family Therapy Clinic is aligned with the Centers for Disease Control and World Health Organizations' recommendations. In order to continue serving you without interruptions, our students and staff wear masks. Staff and students who are unvaccinated undergo rigorous COVID-19 screenings in alignment with Texas Woman's University's procedures.
We ask all of our visitors to wear a mask. We also require visitors to undergo our clinic's COVID-19 screening procedures of screening for elevated temperatures and answering a series of questions in order to keep our vulnerable populations safe. Clients have an option of telehealth services in order to avoid the clinic's procedures. Feel free to call us for information about our services at 940-898-2600.
We understand that this time of uncertainty can create anxiety for you and your loved ones. If you find you are having a difficult time or are in crisis:
- Call 911
- Go to your local emergency room
- Contact MHMR at 1-800-762-0157
If there is not an immediate crisis and you would like to talk to someone, text 741741.
For up-to-date information from TWU on COVID-19 procedures, please check twu.edu/coronavirus.
We will get through this time. We are resilient. Please take care of yourself and your loved ones.
If you are interested in receiving service at our clinic, please use the REQUEST APPOINTMENT button to be contacted by a clinic staff member. Please note, these are appointment requests only. Requests made through the system are not confirmed appointment times until you have been contacted by a clinic manager.
The clinic manager returns calls for appointment requests on Thursdays and Saturdays. Your call with the clinic manager will allow our staff to ascertain if we are equipped to meet your needs. Once a clinic manager has verified our clinic is a suitable facility for you, they will assign you a therapist intern and schedule your initial intake.
Until your appointment is confirmed via phone by the clinic manager, your appointment does not exist in our system, you are not yet a client of CFTC, and will not be seen at that requested time.
Currently, telehealth sessions are offered Monday–Thursdays, and Saturdays during normal clinic business hours. We are closed on Fridays. In-person sessions are offered on Mondays, Tuesdays, and Saturdays. We do not take walk-ins.
Good Faith Estimate notice and No Surprises Act
Notice to clients and prospective clients:
Under the law, health care providers are required to give clients who don’t have insurance or who are not using insurance an estimate of the expected charges for medical services, including psychotherapy services. You have the right to receive a Good Faith Estimate for the total expected cost of any non-emergency healthcare services, including psychotherapy services. You can ask your health care provider, and any other provider you choose, for a Good Faith Estimate before you schedule a service, or at any time during treatment. If you receive a bill that is $400 more than your Good Faith Estimate, you can dispute the bill. Make sure to save a copy or picture of your Good Faith Estimate. For questions or more information about your right to a Good Faith Estimate, or how to dispute a bill, see your Estimate, or visit www.cms.gov/nosurprises.
We offer a sliding scale for affordability purposes. Our fees are assessed by income and range from $20.00 to $150.00 per session. All clients are required to submit proof of income. We do not accept insurance.
Who we are
The TWU Counseling and Family Therapy Clinic provides low-cost counseling for adults and children. We provide family, couple, groups, and individua services. We also offer play therapy for children ages 3-11 and expressive arts therapy for adolescents and adults. The clinic staff consists of graduate students from two disciplines, Family Therapy and Counseling and Development. The internship students assist clients in resolving a variety of concerns.
Our primary mission is to join with individuals, couples, and families to create solutions to problems they face. We pride ourselves on creating an atmosphere of dignity and safety for the people we serve. We believe that healthy individuals, couples, and families create healthier communities. Our student therapists work with each family, couple, and individual to create practical and effective ways of solving the client’s concerns, issues and problems. Clinic staff, managers, and assistants are available to answer questions and work through client concerns if necessary. The clinic director and faculty associated with the clinic are licensed professionals in counseling and development, family therapy, and psychology.
All services and records are handled with strict confidentiality to protect all clients using the clinic’s services. Reports or information will be released only after the clinic manager or director obtains written permission from each adult client involved in the counseling process, in accordance with Texas law.
Limits to confidentiality include:
- Disclosure of child abuse and/or neglect
- Disclosure of elderly abuse and/or neglect
- If we are subpoenaed by a court
- Disclosure of abuse from a mental health care professional
- If you disclose that you are a harm to yourself and/or others i.e. suicidal ideation & homicidal ideation
Potential benefits and potential risks of counseling
- Increased self-awareness and awareness of own choices in one’s life, relationships, etc.
- Psychoeducation/insight on psychological or behavioral issues or patterns of interaction
- Opportunities to develop and practice new skills in a supportive environment
- Support in reaching personal goals
- Remembering or discussing difficult experiences
- Experiencing intense emotions
We have designated parking spots in front of Woodcock Hall. Upon arrival, we will record your information for parking purposes. All others will be ticketed and towed.
Page last updated 8:13 AM, January 7, 2022