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Undergraduate Sequence of Offices for Complaints & Appeals

Please select the appropriate type of complaint/appeal from the options below to determine the sequence where a complaint/appeal needs to be sent.

6-drop Rule

  1. Director, Transfer & Compliance
  2. Vice Provost for Student Success
  3. Dean of Undergraduate Studies (Decision is final.)

Advising Issues

  1. Academic Component Administrator (Chair, Director, or Associate Dean)
  2. College Dean
  3. Vice Provost for Student Success (Decision is final)

Commencement Issues

Degree Requirements

  1. Registrar
  2. Director, Transfer & Compliance
  3. Dean of Undergraduate Studies (Decision is final)

Grade Appeals

  1. Faculty Member/Instructor
  2. Academic Component Administrator (Chair, Director, or Associate Dean)
  3. College Dean
  4. Dean of Undergraduate Studies (Decision is final)

Late Registration after Census Date

Late Graduation Applications

Medical Withdrawals/Drops

  1. Vice President for Student Life (Decision is final.)

Probation/Suspension

  1. Dean of Undergraduate Studies (Decision is final.)

Registration

Reinstatement for Financial Reasons

Residency

  1. Registrar
  2. Residency Appeals Committee (Decision is final.)
 

Transfer Equivalency

  1. Director, Office of Admissions
  2. Director, Transfer & Compliance
  3. Dean of Undergraduate Studies (Decision is final)

Transcript Issues

Other Academic Program Issues

Page last updated 10:39 AM, June 29, 2026 

Academic Affairs

Administrative Conference Tower
304 Administration Dr.
Denton, TX 76204
940.898.3301 (Phone & Fax)
Provost@twu.edu