Undergraduate Sequence of Offices for Complaints & Appeals
Please select the appropriate type of complaint/appeal from the options below to determine the sequence where a complaint/appeal needs to be sent.
6-drop Rule
- Director, Transfer & Compliance
- Vice Provost for Student Success
- Executive Vice President for Academic Affairs and Provost (Decision is final.)
Admission Decisions
- Director, Office of Admissions
- Vice President for Enrollment Management (Decision is final.)
Advising Issues
- Academic Component Administrator (Chair, Director, or Associate Dean)
- College Dean
- Vice Provost for Student Success (Decision is final)
Commencement Issues
- Registrar
- Vice President for Student Life (Decision is final.)
Degree Requirements
- Registrar
- Director, Transfer & Compliance
- Vice Provost for Student Success (Decision is final)
Financial Aid Issues
- Executive Director, Office of Financial Aid
- Vice President for Enrollment Management (Decision is final.)
Grade Appeals
- Faculty Member/Instructor
- Academic Component Administrator (Chair, Director, or Associate Dean)
- College Dean
- Vice Provost for Student Success (Decision is final)
Late Registration after Census Date
- Registrar
- Vice Provost for Student Success (Decision is final.)
Late Graduation Applications
- Registrar
- Vice Provost for Student Success (Decision is final)
Medical Withdrawals/Drops
- Vice President for Student Life (Decision is final.)
Probation/Suspension
- Vice Provost for Student Success (Decision is final.)
Registration
- Registrar
- Vice Provost for Student Success (Decision is final.)
Reinstatement for Financial Reasons
- Registrar
- Vice President for Student Life
- Vice President for Finance and Administration (Decision is final.)
Residency
- Registrar
- Residency Appeals Committee (Decision is final.)
Transfer Equivalency
- Director, Office of Admissions
- Director, Transfer & Compliance
- Vice Provost for Student Success (Decision is final)
Transcript Issues
- Registrar
- Director, Transfer & Compliance
- Vice Provost for Student Success
- Executive Vice President for Academic Affairs and Provost (Decision is final)
Other Academic Program Issues
- Academic Component Administrator (Chair, Director, or Associate Dean)
- College Dean
- Vice Provost for Student Success
- Executive Vice President for Academic Affairs and Provost (Decision is final)
Page last updated 4:56 PM, September 15, 2025