TWU CAPS adds new crisis line to address need

Jan. 26, 2022 — DENTON — The pandemic has impacted the mental health of students at Texas Woman’s University, and more students are using Counseling and Psychological Services (CAPS) than the year prior. 

Due to this increase in demand, CAPS has contracted with a company to provide extended crisis services. As of Friday, Jan. 28 at 8 a.m., the new 24/7 crisis line for all three campuses will change to 940-898-HELP

According to Denise Lucer-Miller, Ph.D., director of CAPS, COVID-19 has underlined the need for continued prioritization for mental health support. 

“TWU is committed to supporting our students’ mental health needs,” said Lucero-Miller. “We understand how much some people are struggling and are striving to ensure that those people have access to campus mental health support.”

During fall 2021, CAPS saw a total of 488 clients through almost 3,000 appointments. This is an increase from fall 2020 when the team saw 424 clients. In addition, for fall 2021, CAPS had 73 crisis appointments, which is a significant increase from only 49 crisis appointments in fall 2020.

Students interested in scheduling an intake appointment with CAPS should call the Denton CAPS location at 940-898-3801. They will be assisted by front office staff at that location with scheduling.

Additionally, students interested in exploring mental health topics and support, are encouraged to visit TAO Connect. This online resource is always available, and the platform is interactive, experiential, and offers empirically supported interventions for a wide variety of emotional wellness topics. You can explore modules for anxiety and depression management, test anxiety, general stress management, and imposter syndrome.

For additional information about CAPS, please visit their website

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Page last updated 11:03 AM, October 30, 2023