Ethics and Compliance Hotline

If you suspect a member of the TWU Community is behaving illegally or unethically, please speak up and report your concerns. Any member of the TWU Community may report a situation or conduct they believe violates a law, regulation, or University policy. Examples of reportable concerns include illegal or fraudulent activity, financial misstatements or irregularities, conflicts of interest, unethical conduct, or violations of laws, rules, regulations, policies, or procedures. If you have questions as to whether an action is reportable or not, please contact your supervisor or the Director of Compliance.

The Ethics and Compliance Hotline is managed by an external company called Lighthouse Services. Lighthouse Services' reporting system is available 24/7, and is confidential and anonymous.

Report Online:

Available in English and Spanish: Lighthouse Services

Report by Phone:

English: 844-406-0004

Spanish: 800-216-1288

Report by Email:

reports@lighthouse-services.com *You must include TWU in the report and we encourage you to use the Report Online option above in lieu of emailing.

TWU does not tolerate retaliatory action toward individuals who in good faith, report, seek guidance regarding compliance matters, or participate in any compliance related investigations. Any individuals found to have engaged in retaliation will be disciplined up to and including termination.

TWU Community members may report suspected compliance failures to their supervisors, as well as TWU Administration including the Office of Human Resources, Office of Audit Services, Office of General Counsel, and Office of Compliance.

Employees are encouraged to address compliance concerns through TWU’s administrative channels. To report suspected compliance violations of any kind, including violations related to the ethics policy, fraud and abuse, conflicts of interest, financial reporting, internal accounting controls, or audit matters:

• Talk to your supervisor;
• Contact the Office of Human Resources;
• Contact the Office of Civility and Community Standards;
• Contact the Office of Audit Services;
• Contact the Police Department; or
• Make a report through the Ethics and Compliance Hotline.

For Employee Relations Issues: Contact the Director of Human Resources, Phone 940-898-3563

For Title IX: Contact the Title IX Coordinator, Phone 940-898-2969

For Faculty Issues: Contact the Faculty Ombudsperson

For Student Issues: Contact the Office of Civility and Community Standards, Phone 940-898-2968

Texas State Auditor’s Office Hotline: You may also report suspected fraud, waste, and abuse involving state resources to the Texas State Auditor’s Office Hotline at 1-800-TX-AUDIT (1-800-892-8348).  You can find additional information on the Texas State Auditor's Office Hotline Website.