Corporate Travel Management
TWU has partnered with Corporate Travel Management (CTM), a travel management company, to provide full service travel management. Travelers are encouraged to book their travel in Concur through CTM. Transactions booked through CTM automatically feed into Concur making expense report reconciliation easier. CTM also provides savings opportunities for airfare, hotel, and car rental transactions. CTM knows TWU travel policies and requirements and assists travelers in finding the best rates while also following TWU travel guidelines.
The following are the fees associated with transactions booked with Corporate Travel Management.
|
Concur Online Booking Reservations |
Domestic Cost per Transaction |
International Cost per Transaction |
|---|---|---|
|
Airline reservation with or without car and/or hotel reservation |
$5.00 |
$5.00 |
|
Direct Connect air reservation with or without car and/or hotel reservation |
$8.00 |
$8.00 |
|
Airline Exchange |
$5.00 |
$5.00 |
|
Airline, car and/or hotel reservation void or cancellation |
$0.00 |
$0.00 |
|
Rail reservation only |
$5.00 |
$5.00 |
|
Car and/or hotel reservation only |
$5.00 |
$5.00 |
|
Full Service Travel Agent Assisted Reservations (7:00 AM to 7:00 PM, M-F excluding holidays) |
Domestic Cost Per Transaction |
International Cost Per Transaction |
|---|---|---|
|
Airline reservation with or without car and/or hotel reservation |
$25.00 |
$27.00 |
|
Airline exchange |
$25.00 |
$25.00 |
|
Airline, car and/or hotel reservation void or cancellation |
$0.00 |
$0.00 |
|
Rail reservation only |
$10.00 |
$10.00 |
|
Car and/or hotel reservation only |
$10.00 |
$10.00 |
Page last updated 3:21 PM, January 26, 2026