CCPS Frequently Asked Questions

How do I access CCPS?

Please follow the How to Login to Concur CCPS instructions to access CCPS.  

What is Legacy Concur?

Legacy Concur is the prior version of Concur.  

What information has been transferred to CCPS?

All user roles, delegate assignments, and travel arrangers has been transferred to CCPS.  

The following transactions are available in CCPS:

  • TWU Travel Card expenses posted on 10/18 or after.
  • PCard Statements dated 10/04-11/03 and after.  Please note the first U.S. Bank PCard Statement will be named "TWU PCard 06/04-12/03". 

What information will not be transferred to CCPS?

Frequent traveler information will not be transferred to CCPS since Concur considers it Personally Identifiable Information.  Profile information added by TWU employees is also not transferred to CCPS. 

The following transactions are only available in Legacy Concur:

  • TWU Travel Card expenses posted on 10/17 or before.
  • PCard Statements dated 09/04-10/03 and before. 

I have an approved travel request for travel after 10/17. Will I need to reenter the request in CCPS?

How To: Travel Request in Legacy Concur, Expense Report in CCPS

Travel Request in Legacy Concur

  • If you had an approved travel request in Legacy Concur, but there are expenses from the same trip in CCPS, you will need to complete an expense report in CCPS. 
  • You do not need to complete a separate travel request in CCPS. 
  • You should create a travel expense report in CCPS.  CCPS will allow you to submit the expense report without a linked travel request for now.  
  • Please add the following comment in your expense report: "The approved travel request for this expense report is in Legacy Concur.  This report is being submitted without a linked travel request due to the transition to CCPS."
  • Full instructions are linked above!

I have transactions in Legacy Concur that were not completed or approved before the transition to CCPS. What do I do?

If you have outstanding expense reports or approvals in Legacy Concur, those will need to be addressed in Legacy Concur.  We will provide guidance and instructions for how to address these reports by email directly to those with pending reports.

Page last updated 1:51 PM, December 4, 2025