How To Request Materials from Interlibrary Loan

Before submitting a request, please check TWUniversal for access to the resource, as many ebooks and electronic articles are available in full text.

1. Login or Create your ILLiad/ILL account with your TWU Portal username and password.
   Note: If this is your first time using ILLiad, you will be directed to a form to create your account. Please fill out all required information. Learn more on our Interlibrary Loan page.
2. In the menu, under “New Request,” select a request form.
3. Fill out all required fields with the citation information. The more details you provide, the faster we can process your request. Click Submit.

You will receive an email notification with updates and/or next steps to access the requested resource. You can track and check the status of your requests by clicking the Transaction Number of the request on the Main Menu. Learn more on our FAQ page.

Contact ILL staff or your Subject Librarian for assistance with searching for resources, navigating databases, and submitting ILL requests.

What can I request?

Books & Book Chapters

Physical books or electronic copies of chapters of physical or ebooks may be requested through ILL within copyright law limits. Reference books, entire ebooks, textbooks, or rare books are not available through ILL.

Journal Articles 

We digitize and deliver electronic copies of articles to your ILLiad account. If the article is not available in our collections, then we will send your request to other libraries. 

Many popular and scholarly journals are accessible in online databases. Start your search in Browzine to see what's available.

TWU Libraries also has a limited number of older, physical journals available in our various campus library collections. Please submit ILL requests for specific articles or if you'd like to view these journals in-person, please contact us ahead of time to verify availability.

Theses & Dissertations

A wide range of theses and dissertations are accessible in online databases.

One of the most efficient methods to request a thesis or dissertation is to first locate it in WorldCat.

1. Navigate to WorldCat
2. Enter your search terms into the search field.
3. Use the Format filter on the left to limit the results to Thesis/Dissertation.
4. When you locate the resource, click on the title.
5. Options for access will be available on the right side of the page.
   1. Follow the prompts for Open Access.
   2. If it’s not Open Access, click on the View access options button.
      1. Under Access Online - Find Full-Text, click the “Access” link.
      2. A new window should open with the citation information. Follow the instructions listed in the Get It section.

Important Note on Theses & Dissertations: 
If the thesis or dissertation is not readily accessible online and it’s necessary to submit an ILL request for the item, please note that typically only the institution that granted the degree will own the thesis or dissertation. Not all institutions make theses or dissertations available for loan. If available, a fee might be required, and you will be notified via email of the cost before we continue processing your request. If you accept the costs, you will not be charged until the material arrives.