Out-of-State Complaint Contacts

As a member of the National Council for State Authorization Reciprocity Agreements (NC-SARA), TWU provides an identical complaint process for students in NC-SARA states. Currently, with the exception of California, all states including Puerto Rico and the U.S. Virgin Islands are members of NC-SARA. For the quickest resolutions to complaints, students are encouraged to follow the formal complaint process outlined on the Academic Complaints Appeals page. If a students files a complaint through the formal appeals process, the Texas Higher Education Coordinating Board will automatically notify the student’s home state higher education agency. If a student would like to contact their state’s higher education agency directly, they may find their contact information below.

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StateAgency Site and PhoneE-Mail
Alabama Alabama Commission on Higher Education
(334) 242-1998
ron.leonard@ache.edu
Alaska Alaska Commission on Postsecondary Education
(907) 465-2962
EED.ACPE-IA@alaska.gov
Arizona Arizona State Board for Private Postsecondary Education
(602) 542-5709
ldueck.azsara@riosalado.edu
Arkansas Arkansas Department of Higher Education
(501) 371-2000
alana.boles@adhe.edu
California State of California Department of Consumer Affairs
(833) 942-1120
dca@dca.ca.gov
Colorado Colorado Department of Higher Education
(303) 866-2723
heather.delange@dhe.state.co.us
Connecticut Connecticut Board of Regents for Higher Education
(860) 947-1801
sean.seepersad@ct.gov
Delaware Delaware Department of Education
(302) 735-4000
Nicholas.buono@doe.k12.de.us
Florida Florida Department of Education
(850) 245-0505
karl.washington@fldoe.org
Georgia Nonpublic Postsecondary Education Commission
(770) 414-3300
adamh@gnpec.ga.gov
Hawaii Department of Commerce and Consumer Affairs
(808) 933-0910
hpeap@dcca.hawaii.gov
Idaho Idaho Board of Education
(208) 334-2270
valerie.fenske@osbe.idaho.gov
Illinois Illinois Board of Higher Education
(217) 782-2551
sara@ibhe.org
Indiana Indiana Commission on Proprietary Education
(317) 232-1320
rmiller@che.in.gov
Iowa Iowa College Student Aid Commission
(515) 725-3400
lisa.pundt@iowa.gov
Kansas Kansas Board of Regents
(785) 296-4917
jarmour@ksbor.org
Kentucky Kentucky Council on Postsecondary Education
(502) 573-1555
sarah.levy@ky.gov
Louisiana Louisiana Board of Regents
(225) 342-4253
ConsumerInfo@ag.louisiana.gov
Maine Maine Department of Education
(207) 624-6600
angel.loredo@maine.gov
Maryland Maryland Higher Education Commission
(410) 260-4500
bryson.barksdale@maryland.gov
Massachusetts Massachusetts Board of Higher Education
(617) 994-6950
SARAInquiries@dhe.mass.edu
Michigan Michigan Department of Energy, Labor & Economic Growth
(517) 373-1820
farhatj@michigan.gov
Minnesota Minnesota Office of Higher Education
(651) 642-0567
Betsy.Talbot@state.mn.us
Mississippi Mississippi Commission on College Accreditation
(601) 432-6198
mdykes@mississippi.edu
Missouri Missouri Department of Higher Education
(573) 751-2361
leroy.wade@dhe.mo.gov
Montana Montana University System, Montana Board of Regents
(406) 444-6570
jthiel@montana.edu
Nebraska Nebraska Coordinating Commission for Postsecondary Education
(402) 471-2847
Kathleen.Fimple@nebraska.gov
Nevada Nevada Commission on Postsecondary Education
(702) 486-7330
rdavis@nshe.nevada.edu
New Hampshire New Hampshire Postsecondary Education Commission
(603) 271-3494
frank.edelblut@doe.nh.gov
New Jersey New Jersey Commission on Higher Education
(609) 588-3226
eric.taylor@oshe.nj.gov
New Mexico New Mexico Higher Education Department
(505) 476-8400
Alicia.Armijo@state.nm.us
New York Office of College and University Evaluation
(518) 474-2593
IHEauthorize@nysed.gov
North Carolina North Carolina Community College System, Office of Proprietary School Services
(919) 807-7146
terrence@saranc.org
North Dakota North Dakota State Board for Career and Technical Education
(701) 328-3180
cheryl.thompson@ndus.edu
Ohio Ohio State Board of Career Colleges and Schools
(614) 466-2752
mexline@highered.ohio.gov
Oklahoma Oklahoma State Regents for Higher Education
(405) 225-9100
kfoster@osrhe.edu 
Oregon Department of Education - Private and Career Schools Office
(503) 947-5600
sean.polack@state.or.us
Pennsylvania Pennsylvania Department of Education, Division of Program Service
(717) 783-6137
giwetten@pa.gov
Puerto Rico Puerto Rico Council on Higher Education
(787) 641-7100
dbaez@estado.pr.gov
Rhode Island Rhode Island Board of Governors for Higher Education
(401) 456-6008
Deanna.velletri@riopc.edu
South Carolina South Carolina Commission on Higher Education
(803) 737-2260
psimons@che.sc.gov
South Dakota South Dakota Board of Regents
(803) 737-2260
Katie.Hubbart@sdbor.edu
Tennessee Tennessee Higher Education Commission
(615) 741-3605
julie.woodruff.tn.gov
Texas Texas Higher Education Coordinating Board
(334) 242-1998
jessica.acton@thecb.state.tx.us
U.S. Virgin Islands University of the Virgin Islands
(340) 693-1200
cmckayl@uvi.edu
Utah Office of the Commissioner for Higher Education
(801) 530-6601
cgrua@ushe.edu
Vermont Vermont State Board of Education
(802) 828-3135
bill.bates@vermont.gov
Virginia Private & Out-of-State Postsecondary Education, State Council of Higher Education for Virginia
(804) 371-2285
DarleneDerricott@schev.edu
Washington Washington Higher Education Coordinating Board
(360) 753-7869
samL@wsac.wa.gov
Washington DC Washington DC - Education Licensure Commission
(202) 442-4465
angela.lee@dc.gov
West Virgina West Virginia Higher Education Policy Commission
(304) 558-4016
mark.stotler@wvhepc.edu
Wisconsin Wisconsin Educational Approval Board
(608) 266-1996
Monique.Currie@wtcsystem.edu
Wyoming Wyoming Department of Education
(307) 777-5712
larry.buchholtz@wyo.gov

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US TerritoriesAgency Site
American Samoa Board of Higher Education - No information available
Commonwealth of Northern Mariana Islands Commissioner of Education - No information available
Federated States of Micronesia Department of Education - No information available
Guam Board of Regents - No information available
Republic of the Marshall Islands Scholarship Grant and Loan Board - No information available
Republic of Palau Bureau of Education - No information available

*Based upon the SHEEO (State Higher Education Executive Officers) “Compendium of (State Authorization) Laws and Regulatory Practices,” this summary was created with support from WCET’s (WICHE Cooperative for Educational Technologies) State Authorization Network. SHEEO and WCET collaborated in directing the work of NCHEMS (National Center for Higher Education Management Systems) in gathering, updating, and compiling the information.

Page last updated 9:31 AM, March 4, 2020