Quality Matters

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What is Quality Matters?

Quality Matters™ (QM) Program began as a grant-funded project of MarylandOnline, Inc., a consortium of community colleges and senior institutions in the state of Maryland. QM became a self-supporting organization in 2006, and TWU has been a subscribing member of QM since 2007. The Quality Matter Rubric, a set of standards dedicated to the continuous improvement of online learning and course design, can be used in a variety of ways to help instructors develop, redesign, and assess their online and hybrid courses. Learn more about Quality Matters.

Becoming Involved with Quality Matters at TWU

If you are interested in QM and how it can help you improve your online and hybrid courses, email Dr. Denise Lott Arellano, or call 940-898-2263, about how to become involved in the following opportunities:

Applying the Quality Matters Rubric (APPQMR) Workshop

The Applying the Quality Matters Rubric (APPQMR) Workshop introduces participants to the Quality Matters (QM) process and rubric. The facilitator will present information about the rubric and peer review process and guide participants through a series of activities designed to promote understanding of the quality standards and to give hands-on experience in applying these standards to the review of an online/blended course. Upon successful completion of the workshop, faculty will be eligible to participate in Peer Reviewer Certification training, online from Quality Matters.

Internal QM Reviews

Internal reviews at TWU examine courses using the full QM Higher Education rubric. Reviews follow the same guidelines as an official QM review, but are conducted in-house using two QM-Certified Peer or Master reviewers in the Office of Teaching and Learning with Technology. A course instructor can request an internal review by submitting the Internal Quality Matters Review Request  [TWU user name and password required to sign-in] and a course worksheet. The internal review prepares a course for the formal review process.

Formal QM Reviews

Formal reviews are QM-Managed Official Course Reviews. Course are reviewed by a team of three QM-Certified reviewers, including a Master reviewer, an external reviewer (non-TWU), and a subject matter expert (SME). A course instructor can request the review by submitting the Formal Quality Matters Review Request [TWU user name and password required to sign-in] and a course worksheet. The course must have already passed an internal review in order to be considered for a formal review, and a limited number of formal reviews are conducted each year. Courses that meet QM rubric standards are deemed QM-Certified and can display the official QM Certification Mark.

Internal Academic Component Reviews

Academic component reviews examine some or all of an academic component’s online and hybrid course offerings. This review implements the 23 essential standards from the QM Higher Education rubric, and may be customized to incorporate additional standards at the request of the academic component or by suggestion of TLT. Individual courses are reviewed by a single TWU QM-Certified Peer reviewer using the abridged and/or customized rubric. Academic component leadership can request the review by submitting the Internal Academic Component Quality Matters Review Request [TWU user name and password required to sign-in]. Once all identified courses have been reviewed, a formal report is provided to academic component leadership. Results of an Academic Component Review can both highlight strengths and pinpoint opportunities for additional training. Subsequent training may be individualized sessions delivered by a TLT instructional designer, TLT-designed professional development training, or formal QM training courses such as APPQMR.

Page last updated 9:33 AM, March 27, 2020