Application Troubleshooting Guide
Please review the following points:
Application will not go through:
Contact the Help Desk at 940.898.3971. If the problem cannot be resolved
Paper applications are not accepted:
Only applications submitted online through the portal can be processed for graduation.
The graduation application fee will be charged to your account when your application has been submitted. The fee must be paid before the end of the graduating term. Diplomas will be held until all fees are paid.
Dual Degree Students:
Graduate dual degree students must submit an application for each degree you will complete. The graduation application fee will be required for each application, and two diplomas will be issued.
Confirmation of application being submitted:
After you submit your application, you will receive confirmation. In addition, a confirmation e-mail is also sent to your TWU e-mail address. If you do not receive either of these, you may call to confirm the status of your application.
- Graduates call the Graduate School at 940.898.3415;
- Undergraduates call the Registrar’s Office at 940.898.3036.
If your information has changed after you submitted your application for graduation, undergraduates should submit the Undergraduate Graduation Application Revision form. Graduate students should contact the Graduate School at 940.898.3415.
Students graduating in August may participate in the May ceremony (with the exception of Ph.D. students) or the December ceremony, as there is no August ceremony. If you choose to participate in the May ceremony, you must submit your application for graduation by the same deadline as students who will graduate in May.
If you choose to participate in the December ceremony following your August graduation, you must apply for graduation by the deadline listed for August graduation.
*Ph.D. students graduating in August may only attend the December ceremony.
Attending the Ceremony:
If you are unsure about attending the ceremony, select YES, Will Attend to ensure a place and guest tickets will be reserved for you. If you select NO, then no tickets will be reserved for your guests.
Missed Application Deadline:
If you miss the application for graduation deadline, you may apply for the next upcoming graduation when that application opens. When your coursework is complete, the university can provide you a Letter of Completion as proof you have completed the required coursework for your degree.
- Undergraduates please contact the Registrar’s Office at 940.898.3036;
- Graduates contact the Graduate School at 940.898.3415