TWU’s Center for Women in Business welcomes Disney Institute to Denton
Dec. 5, 2017 - DENTON - Disney Institute is bringing its renowned professional development course, Disney’s Approach to Quality Service, to Denton on Jan. 11, 2018. Sponsored by Texas Woman’s University’s Center for Women in Business, the one-day event will help area professionals explore how excellent customer service is achievable for every organization. Participants gain an awareness of strategies that drive service differentiation, tools to deliver exceptional service and how to develop quality service standards and recover from failures.
This day of Disney Institute training uses business insights and time-tested examples from Disney parks and resorts worldwide to inspire individuals and organizations to enhance their own customer experience using Disney principles as their guide.
Early-bird registration is $340, increases to $389 after Jan. 3, 2018, and includes all course materials as well as a full breakfast, lunch and parking. Disney’s Approach to Quality Service will be located at the Embassy Suites Denton Convention Center. For more information or to register, call 940-898-2895 or visit www.twu.edu/disney-institute.
About Disney Institute
As the trusted, authoritative voice on the Disney approach to customer experience, Disney Institute uses business insights and time-tested examples from Disney parks and resorts worldwide to inspire individuals and organizations to enhance their own customer experience using Disney principles as their guide. For nearly three decades, Disney Institute has helped professionals discover ways to positively impact their organizations and the customer they serve through immersion in leadership, service and employee engagement. Unique to Disney Institute is the opportunity to go behind the scenes in a “living laboratory” to observe firsthand how Disney methodologies are operationalized and how they can be adapted and applied to any work environment. To learn more, visit www.disneyinstitute.com or call 321-939-4600.
About TWU’s Center for Women in Business
Texas Woman’s University’s Center for Women in Business is the state’s only university center dedicated to women’s entrepreneurship and business ownership. The CWB provides the tools for woman-owned businesses to succeed including access to training, funding, coaching, networking events and mentoring opportunities for prospective business owners and students. To learn more, visit www.twu.edu/center-women-business or call 940-898-2895.