About the Hotline

Texas Woman’s University is committed to conducting business with integrity, in an ethical manner and in compliance with applicable laws, regulations and University policies. With the support of the university community, the TWU Ethics and Compliance Hotline is an effective way to help the University address potential noncompliance with laws, regulations and university policies.

Examples of compliance issues that may be reported using the Hotline include, but are not limited to, financial impropriety, misuse of TWU resources, conflicts of interest, discrimination, harassment, health and safety issues, and information security violations. Knowledge of the exact law, regulation or policy related to the potential violation is not necessary. Also, certainty that a violation has occurred or will occur is not required. If uncertainty exists, the better course of action is to report the potential violation to the hotline. The hotline must be provided with enough information to allow the potential violation to be adequately investigated and addressed.

If information exists that may be helpful to the TWU Police Department in an investigation of a crime on campus or with regard to any safety or security concerns on campus and anonymity is desired, please use the TWU Ethics and Compliance Hotline.

The Hotline is an anonymous, toll-free and 24-hours-a-day, 7-days-a-week resource to report compliance concerns. A detailed report will be forwarded to the TWU Office of Compliance. The Hotline is staffed and managed by Lighthouse Services Inc., and is not affiliated with TWU. This service is provided pursuant to a contract with the University. Call tracing or recording devices are not used.

Inquiries and reports can be made without fear of retribution. TWU's policy on whistleblowing prohibits any retaliation against individuals who report compliance issues in good faith. Violation of this policy may result in disciplinary action. In order to use the Hotline, please report suspected noncompliance via online, telephone, electronic mail, or by fax:

Toll-Free Telephone:

Online:  www.lighthouse-services.com/twu
English: 844-406-0004
Spanish: 800-216-1288
Email: reports@lighthouse-services.com (must include TWU in report)
Fax: 215-689-3885 (must include TWU in report)