Verification Policies and Procedures

Verification is a quality-control method used by the U.S. Department of Education to check the accuracy of information submitted on the FAFSA. All schools that disburse federal Title IV funds are required to participate in the verification process. It is the policy of Texas Woman’s University to verify all students selected for verification by the U.S. Department of Education in addition to any students selected for verification by Texas Woman’s University. Procedures published in the current Department of Education Verification Guide are used to review, evaluate, and correct errors.

Verification Steps

  1. The Financial Aid Office will send you a request outlining all forms and information that must be submitted to satisfy verification requirements.
  2. If selected for verification, you will have 60 days from the time of our first request to submit all required items to the Financial Aid Office.
  3. If you do not submit the required items within 60 days, your application will be closed for the remainder of the academic year. You may reactivate your file by submitting the required documents no later than 30 days before the end of the semester for which you are applying for aid. If extenuating circumstances exist, you may schedule an appointment with a counselor to discuss your situation.
  4. A revised award letter will be sent to the financial aid applicant if any awards change because of verification.

The General Provisions of 34 CFR 668.14(f) of the Federal Register requires that Texas Woman’s University ensure the consistency of the information related to a student’s application for federal student aid, regardless of the source of that information. All information received must be reconciled with one exception; if the applicant dies during the award year, the University is not required to pursue the resolution of conflicting data.

If the Financial Aid Office has any conflicting information on an applicant, or believes an applicant’s application information is in error, it must resolve the discrepancies prior to disbursing any federal student aid. The requirement to resolve conflicting data is separate and distinct from the verification requirements and procedures, and supersedes any verification policies. Further, if a discrepancy is discovered after federal aid has been disbursed, it must be reconciled and the student will be required to repay any amount of aid received in excess of his or her eligibility.

*Important! If the Financial Aid Office suspects that a student, or other individual, has intentionally misreported information or altered documentation to fraudulently obtain federal financial aid funds, the office can report its suspicions, and will provide the evidence, to the Office of Inspector General, U.S. Department of Education, for review.

The U.S. Department of Education continues to move to a more individualized verification process where only certain elements of the verification are performed on particular students. This means that TWU will not require the same documentation from each student. Instead, TWU will require only documentation that is relevant to the individualized verification. You will be notified by mail and email (to your TWU email address) of the individual forms you will need to complete. You may also see your required forms in your Pioneer Portal under the “My Documents” link. Additional documentation may cause unnecessary delays in processing your financial aid file.

Only submit forms as requested by the Financial Aid Office.

All verification items must be submitted to:

Texas Woman’s University
Financial Aid Office
PO Box 425408
Denton, TX 76204-5408

Fax: 940-898-3068 or email

If sent a verification request, which documents do I submit?

The Financial Aid Office will send you a request outlining which forms and information needed to satisfy verification requirements. Only submit the forms which are listed in the request.

Page last updated 10:00 AM, February 19, 2020