Text a Librarian

Have a quick question like “When does the library close?” or “Does the library have a copy of Marking a Trail?” Then send us a text message and Reference staff will answer.

Just text your question to reference@mail.twu.edu

Text a Librarian Hours

Monday-Thursday 8am-10pm
Friday 8am-7pm
Saturday 9am-6pm
Sunday 2-10pm

Text a Librarian FAQ's

What is Text a Librarian?
Text a Librarian is a service which enables you to use the text message feature of your mobile phone to send questions to and receive answers from Reference staff at Texas Woman’s University Libraries

When can I use the service?
Text a Librarian is available: Monday–Thursday 8am-10pm, Friday 8am-7pm, Saturday 9am-6pm, and Sunday 2-10pm. We will respond as soon as possible during these hours. Questions sent outside of these hours will be answered as soon as possible the next service day.

What kind of questions can I ask via texting?
Use Text a Librarian to ask simple, quick questions (up to 160 characters) that can be answered in brief responses. The responding librarian may ask you to send your email address or allow them to call you when lengthy responses too long for texting are necessary.
To ask questions requiring lengthy or detailed responses, please use one of our other contact options:

• Call (940) 898-3701
• Ask a Librarian (email)
• Chat with a Librarian from our Subject Guides

What do I need to use the service?
To use the service, you need a mobile phone which is enabled to send and receive text messages.

What does the service cost?
The library does not charge for this service, but charges from your mobile phone provider may apply. These charges vary among plans and among telephone providers.

The library does not take any responsibility for any charges your mobile phone provider may assess you for sending or receiving messages while using this service.