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The Survey is now Closed. Thanks to All those who responded.

Help the TWU Libraries help you; and enter for great prizes! 

As we plan for the future of the TWU Libraries, it is essential that we hear your voice!

All TWU Faculty, Staff, and Students are eligible to participate in a drawing for one of three Candy Haven gift baskets by including their TWU e-mail address at the end of the survey. 

If you have any questions, email us at

About the survey: The library survey is administered through a program called LibQual+ developed by the Association of Research Libraries to measure library service quality and identify best practices. To date, it has been taken by over 1 million users at over 1000 libraries throughout the world!  The survey will be especially useful because we can benchmark our results against those of other university libraries taking the survey, as well as analyze trends in our service quality over the years.  The TWU Libraries participated in LibQUAL+® in 2010 and 2012, and we made several improvements based on the results including extending library hours, improving library spaces, and providing easier access to our electronic resources. Your voice was heard and we want to listen again!   

Please be assured that your responses will be confidential. No identifying links between responses and the individual responding will be retained and only aggregated data will be reported. Participation is voluntary, and if you decide to participate in the study you may stop participating at any time without penalty. Loss of confidentiality is the only known risk associated with this survey due to a potential risk of loss of confidentiality in all email, downloading, and internet transactions.

page last updated 7/18/2017 10:28 AM