skip to content

General Consumer Information


  • Information regarding completion or graduation rate and transfer-out rate for first-time freshmen who are certificate or degree-seeking, full-time undergraduate students: Contact: Vice President for Academic Affairs, PO Box 425617, Denton, TX 76204-5617, 940-898-3301
  • Information regarding annual campus security report: Contact: Department of Public Safety, PO Box 425767, Denton, TX 76204-5767, 940-898-2911 or visit their web site at: www.twu.edu/dps/
  • Information regarding timely warnings of crimes on campus: Contact: Department of Public Safety, PO Box 425767, Denton, TX 76204-5767, 940-898-2911 or visit their web site at: www.twu.edu/dps/ 
  • Information regarding drug and alcohol abuse prevention: Contact: Department of Public Safety, PO Box 425767, Denton, TX 76204-5767, 940-898-2911 or visit their web site at: www.twu.edu/dps/ 
  • Information regarding drug-free workplace: Contact: Department of Public Safety, PO Box 425767, Denton, TX 76204-5767, 940-898-2911 or visit their web site at: www.twu.edu/dps/ 
  • Information regarding athletic participation rates and financial support data, completion or graduation rates and transfer-out rates for student athletes, unduplicated head count of individuals who participated on at least one varsity team, and athletic revenue and expenses: Contact: Director of Athletics, PO Box 425349, Denton, TX 76204-5349, 940-898-2378
  • Information regarding Family Education Rights and Privacy ACT (FERPA): Contact: Registrar, PO Box 425559, Denton, TX 76204, 940-898-3036; or obtain information from the Student Handbook
  • A copy of this information in document form is available unpon request

Office of the Ombudsman


Effective July 1, 2000, the U.S. Department of Education, Office of the Ombudsman, was established to assist borrowers that have disputed the terms of their William D. Ford Federal Direct Loan, Federal Family Education Loan or Federal Perkins Loan in writing and the institution has not resolved the dispute. The Ombudsman can be contacted at the following address:

U.S. Department of Education
FSA Ombudsman
830 First Street, N.E., Mail Stop 5144
Washington, DC 20202-5144

On-line Assistance:   http://studentaid.gov/repay-loans/disputes/prepare 
Phone: 877-557-2575
Fax: 202-275-0549 
 

To obtain information on programs offered by your home state to assist you with your educational expenses, you should contact your state higher education agency at the number listed below:

State Higher Education Agencies
State Telephone No. Web Site
Alabama 800-960-7773 www.ache.state.al.us
Alaska 800-441-2962 www.alaskaadvantage.state.ak.us
Arizona 602-258-2435 www.azhighered.org
Arkansas 800-547-8839 www.arkansashighered.com
California 888-224-7268 www.csac.ca.gov
Colorado 303-866-2723 www.state.co.us/cche
Connecticut 860-947-1855 www.ctdhe.org
Delaware 800-292-7935 www.doe.state.de.us/high-ed
District of Columbia 202-727-6436 www.seo.dc.gov
Florida 888-827-2004 www.floridastudentfinancialaid.org
Georgia 800-505-4732 www.gsfc.org
Hawaii 808-956-8111 www.hawaii.edu/acadmics/admissions/aid.html
Idaho 208-332-1574 www.boardofed.idaho.gov/scholarships
Illinois 800-899-4722 www.collegezone.com
Indiana 888-528-4719 www.in.gov/ssaci
Iowa 800-383-4222 www.iowacollegeaid.org
Kansas 785-296-3421 www.kansasregents.org
Kentucky 800-928-8926 www.kheaa.com
Louisiana 800-259-5626 www.osfa.state.la.us
Maine 800-228-3734 www.famemaine.com
Maryland 800-974-1024 www.mhec.state.md.us
Massachusetts 617-727-9420 www.osfa.mass.edu
Michigan 800-642-5626 www.michigan.gov/mistudentaid
Minnesota 800-657-3866 www.ohe.state.mn.us
Mississippi 800-327-2980 www.ihl.state.ms.us
Missouri 800-473-6757 www.dhe.mo.gov
Montana 406-444-6570 www.oche.montana.edu
Nebraska 402-471-2847 www.ccpe.state.ne.us
Nevada 775-687-9200 www.doe.nv.gov
New Hampshire 603-271-2555 www.state.nh.us/postsecondary
New Jersey 800-792-8670 www.hesaa.org
New Mexico 800-279-9777 www.hed.state.nm.us
New York 888-697-4372 www.hesc.org
North Carolina 866-866-2362 www.cfnc.org
North Dakota 701-328-4114 www.ndus.edu
Ohio 888-833-1133 www.regents.state.oh.us/sgs
Oklahoma 800-858-1840 www.okhighered.org
Oregon 800-452-8807 www.osac.state.or.us
Pennsylvania 800-692-7392 www.pheaa.org
Rhode Island 800-922-9855 www.riheaa.org
South Carolina 877-349-7183 www.che.sc.gov
South Dakota 605-773-3455 www.sdbor.edu
Tennessee 800-342-1663 www.state.tn.us/tsac
Texas 888-311-8881 www.collegefortexans.com
Utah 800-418-8757 www.utahsbr.edu
Vermont 800-642-3177 www.vsac.org
Virginia 877-516-0138 www.schev.edu
Washington 888-535-0747 www.hecb.wa.gov
West Virginia 888-825-5707 www.wvnet.edu
Wisconsin 608-267-2206 www.heab.wisconsin.gov
Wyoming 307-777-7690 www.k12.wy.us
American Samoa 011-684-699-9155 www.ascc.as
Guam 671-735-2288 www.uog.edu
Northern Mariana Islands 670-234-5409 www.nmcnet.edu
Puerto Rico 787-724-7100 www.ces.gobierno.pr
Republic of the Marshall Islands 692-625-3108 www.rmischolarship.net
Republic of Palau 680-488-2471 None
Virgin Islands 1-340-774-4546 www.doe.vi

page last updated 11/18/2014 3:22 PM