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As the details of the tragedy continue to unfold about the shooting in Orlando, we at TWUCC remain committed to being responsive to our students and campus partners. This shooting took place at Pulse, an LGBTQ nightclub that also hosts educational and social events and serves the LGBTQ community in Orlando. Because the ethnic identity of the shooter has been released, there is also negative and hurtful stereotyping that is emerging in the careless speculations about this incident. And so we recognize that TWU students from a number of different communities are being impacted and needing additional support. 

If you need to speak with someone immediately outside of normal business hours, please contact the TWUCC Crisis Line at 940-898-3801 and let the staff on call know that you would like to speak to the therapist on-call. During regular business hours (Monday-Friday from 8-5), please contact your campus location and speak to our consultants on duty.  

As the information continues to unfold, we will update this page with additional information about resources and needs as they become available. 

TWUCC Pledge of Support  

When our community is shaken by tragic or abhorrent events on campus or beyond, TWUCC staff wants to acknowledge the impact of these events on the students we serve. As believers in every human being’s potential for healing and growth, we hold firm to the values of inclusion, multicultural diversity and social justice. We believe in empowering all people – including those who are marginalized and oppressed – to act together to challenge injustice, to condemn discrimination, and to promote a common humanity of equitable treatment and social cooperation. 

We seek to foster a community that is safe for all students. Just as reactions to controversial events vary across campus, they also vary among the TWUCC staff. We are each uniquely affected and respond with an array of complex emotions and viewpoints. At the same time, we strive to understand and respect perspectives that may be different from our own. Therefore, we join voices in making this pledge to all TWU students: your perspectives, values, and experiences will be welcome at TWUCC, you will be safe, you will be respected, and you will be heard.


We want to remind you that you are not alone and that there are a variety of services available to support you through arduous times. We applaud the tireless efforts of campus organizations, student groups, and committed individuals who provide spaces for discussion of all forms of inequality at our university and in our world. We invite students to access these many resources. We also invite you to reach out to TWUCC as needed for emergency walk-in appointments, individual or group counseling, or tailored outreach programs by request. We can be reached by phone at 940-898-3801.

 To learn more about us, please visit 

~TWUCC replicated this message from our colleagues at Duke CAPS

Emergency Assistance Resources:
The Denton County Crisis Line at 800-762-0157, the Dallas Suicide Crisis Center at 214-828-1000, the Tarrant County Crisis Center at 817-335-3022, or The National Suicide Line at 800-784-2433.  Thank you!


The TWU Counseling Center (TWUCC) serves the TWU student community on the Denton, Dallas, and Houston campuses. It is the Counseling Center’s mission to support student success and personal growth in a warm and safe environment.

Can we help you?

It is common to need support beyond what family and friends can offer at some point in a college career. Are you…

  • Worried about balancing relationships, work, and school?
  • Feeling more blue than normal? 
  • Having trouble concentrating? 
  • Feeling anxious and nervous? 
  • Upset about a relationship? 
  • Trying to overcome your past? 
  • Hearing from family and friends that they are worried about you? 
  • Concerned about a friend or family member? 
  • Looking for a new mental health provider?

The Counseling Center can help you with the above issues, and many more. The Counseling Center staff is dedicated to providing a confidential atmosphere to assist all students.

Cultural diversity statement

The TWU Counseling Center fully supports and respects issues of multicultural diversity and individual uniqueness. We view diversity as encompassing a broad spectrum of intersecting identities including ethnic/racial identity, nationality, sexual identity, gender identity and expression, age, ability status, religious/spiritual identity, socioeconomic status, body shape/size/appearance, and family composition. We recognize the critical impact of these variables on a person’s lived experiences and are committed to creating a safe and welcoming environment where all of our unique identities are nurtured and affirmed.

We acknowledge the effects of systemic oppression, discrimination, stereotypes, prejudice, power, and privilege on students’ lives. At times, these factors significantly limit our students from achieving their fullest potential in their educational journey, physical health, and emotional well-being. To counteract this, we take responsibility for contributing to a university campus community that is embracing and inclusive of all diversity. We strive to live this responsibility by committing to our own life-long process of enhancing our multicultural competence, advocating for our students when appropriate, and engaging in difficult dialogues about these issues individually, as an agency, and as a member of the broader campus and national community.

page updated 6/20/2016 10:52 AM

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How to Reach Us

Denton Counseling Center
West Jones Hall
P.O. Box 425350
Denton, TX 76204-5350
Phone (940) 898-3801 
Fax (940) 898-3810
Summer Hours: M-F 8a-5p
Spring Hours: M-W 8a-7p, Th/F 8a-5p

TWU T. Boone Pickens Institute of Health Sciences-Dallas Center
5500 Southwestern Medical Ave
Suite 8300
Dallas, TX 75235-7299
Phone (214) 689-6655
Fax (940) 898-3810
Hours: M 8a-7p, T-Th 8a-4p, F 9a-5p

TWU Institute of Health Sciences-Houston Center
6700 Fannin
Suite 2250
Houston, TX 77030
Phone (713) 794-2059
Fax (713) 794-2018
Hours: M-F 8a-5p

Crisis Contact Info:

Call 911 or the campus police during regular business hours.
Dallas: 214-689-6666
Houston: 713-794-2222