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REFUNDS

TWU OneCard for Refunds - TWU has contracted with Higher One, a third party vendor, to handle all refunds for excess financial aid, loans, and credit balances due for dropped classes or other account adjustments.  New students will receive the TWU/MasterCard dual logo TWU OneCard (debit card) by mail within two weeks of registration. Please visit the TWU OneCard Refund Disbursement Program page for more information.

Use your TWUOne Account to pay online by electronic check and avoid the convenience fee!
Learn How [pdf]

Dropping Courses or Withdrawing

Enrolling for courses at TWU constitutes a financial obligation to the University.  It is the student's responsibility to withdraw from the University prior to the first official University class day for any semester or term to avoid financial obligation.  Withdrawal Information is available on the Student Life website.

Dropping courses or withdrawing from the University does not relieve a student of their financial obligation to the University for any unpaid charges (including financial aid adjustments) incurred for the related semester or term.  

IMPORTANT:  Dropping credit hours or withdrawing from the semester may affect your financial aid award
Students receiving financial aid should contact the Financial Aid Office before dropping or withdrawing.  If you have dropped hours or withdrawn from the University, the term balance may not reflect the necessary adjustments. Please allow a minimum 10 business day waiting period for award adjustments to be processed.

Not all fees are refundable. Refer to the Tuition and Fee section for refundable and nonrefundable charges.

Refund rates and deadlines are quite different for dropping courses or withdrawing from a semester.

Dropping a Course(s)

Dropping a course or courses means that there is at least one other course left in your registered schedule for a semester/term.  Please refer to the Academic Calendar or Refund Dates (above) for semester/term specific deadlines for drop refunds.  

NOTE:  
A $10 administrative fee per course change will be assessed for all student initiated schedule changes (drop or add) that occur after the first official class day of the semester or term. A charge will be made for each class dropped and/or each class added.  There will be no charge for drops and adds that are departmentally initiated to balance teaching loads or closed courses. 

In addition to the $10 course change fee, tuition and fees will increase with the addition of semester credit hours, and may change installment plan payments accordingly.  Course fees vary by course; course fees may increase as the result of a schedule change though credit hours remain the same.

Dropping courses or withdrawing from the University does not relieve a student of their financial obligation to the University for any unpaid charges (including financial aid adjustments) incurred for the related semester or term.  

Withdrawing

Withdrawing means a student will no longer be attending any course for the semester/term.  Students must withdraw from ALL courses to be considered as withdrawn for the semester.  Withdrawals are initiated in the Office of Student Life.  Failure to officially withdraw according to university protocol may result in a grade of "F" for the courses. Please refer to the Academic Calendar or Refund Dates (above) for semester/term specific deadlines for withdrawal refunds. Withdrawal Information is available on the Student Life website.

Dropping courses or withdrawing from the University does not relieve a student of their financial obligation to the University for any unpaid charges (including financial aid adjustments) incurred for the related semester or term.

There will be a minimum 10 business day waiting period for drop and withdrawal adjustments. Please contact the Bursar’s office at payments@twu.edu after the waiting period to determine your account status and/or request any refund that may be due. 

Drop & Withdrawal Refund Dates and Percentages

Refund schedules and reimbursements for dropped courses and withdrawals are established pursuant to the Texas Education Code (TEC) §54.006 Refund or Adjustment of Tuition and Mandatory Fees for Dropped Courses and Student Withdrawals.

Refer to the Academic Calendars for semester term specific dates and percentages. 

Archived Drop & Withdrawal Schedules 

page last updated 7/18/2014 8:05 AM